San Mateo County Aging and Adult Services Call Center Services RFP 2026
- Due
- Sep 18, 2026
- Deadline passed
- Primary contact
- Elaine Wang
- (650) 573-3900
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Summary
San Mateo County, Aging and Adult Services is soliciting proposals for call center services. Submissions are due by September 18, 2026, at the San Mateo office, with a Q&A deadline on September 11, 2026.
- Submit to
- 225 37th Ave., Rm. 140, San Mateo, CA, 94403
- Scope location
- San Mateo, CA
Questions about this RFP
How do I respond to this RFP from San Mateo County, Aging and Adult Services?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 18, 2026. Submissions should be delivered to: 225 37th Ave., Rm. 140, San Mateo, CA, 94403. For questions, contact Elaine Wang.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including San Mateo County, Aging and Adult Services in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Elaine Wang at (650) 573-3900. Questions and answers are typically shared with all prospective bidders.
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What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from San Mateo County, Aging and Adult Services for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: San Mateo, CA. Review the full solicitation for detailed scope requirements.