REQUEST FOR PROPOSALS COMMISSARY SERVICES / INMATE ACCOUNTING SYSTEM (DEPARTMENT OF CORRECTIONS)
Rockingham CountyCounty · Brentwood, NH- Due
- Oct 9, 2025
- Deadline passed
- Contract term
- 3 years
- Primary contact
- Katherine Arsenault
- 603-679-9451
The 30-second brief
Rockingham County is seeking proposals for Commissary Services and an Inmate Accounting System for its Department of Corrections. The RFP outlines the requirements for software, hardware, commissary services, and operational procedures. The objective is to find a vendor that can provide a cost-effective and efficient system for inmate accounts and commissary operations.
Computerized inmate account system and commissary service, computer hardware and communication system, commissary service to inmates, cost-effective operation, market price philosophy, collaborative relationship, single vendor contract, uninterrupted service, documented experience.
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Summary
Rockingham County is seeking proposals for Commissary Services and an Inmate Accounting System for its Department of Corrections.
The RFP outlines the requirements for software, hardware, commissary services, and operational procedures. The objective is to find a vendor that can provide a cost-effective and efficient system for inmate accounts and commissary operations.
REQUIRED DELIVERABLES
9- Computerized inmate account system and commissary service
- Computer hardware and communication system
- Commissary service to inmates
- Cost-effective operation
- Market price philosophy
- Collaborative relationship
- Single vendor contract
- Uninterrupted service
- Documented experience
REQUIRED ATTACHMENTS
8- Insurance certificate
- Cut sheets
- Specifications
- Brochures
- Equivalents
- Warranty details
- Start/completion schedule
- Non-appropriation and indemnification clauses
- Submit to
- Rockingham County Commissioners, 119 North Road, Brentwood, NH 03833 (Hard Copy); [email protected] (Email); Public Purchase (Online)
- Duration
- 36 months
- Scope location
- Brentwood, NH
- Reported agency
- Rockingham County Department of Corrections
Questions about this RFP
How do I respond to this RFP from Rockingham County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 9, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Rockingham County Commissioners, 119 North Road, Brentwood, NH 03833 (Hard Copy); [email protected] (Email); Public Purchase (Online). For questions, contact Katherine Arsenault.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Rockingham County in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Katherine Arsenault at 603-679-9451. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Computerized inmate account system and commissary service, computer hardware and communication system, commissary service to inmates, cost-effective operation, market price philosophy, collaborative relationship, single vendor contract, uninterrupted service, documented experience.. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from Rockingham County?
All active and historical solicitations from Rockingham County are tracked and searchable. As a county agency, Rockingham County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Insurance certificate, cut sheets, specifications, brochures, equivalents, warranty details, start/completion schedule, non-appropriation and indemnification clauses.. Review the full document from Rockingham County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Brentwood, NH. Review the full solicitation for detailed scope requirements.