Palm Beach County - Digital Client Engagement and Care Coordination SaaS Platform - RFP-720-WUD 26-014R-4
Palm Beach CountyCounty · West Palm Beach, FL- Due
- Nov 12, 2026
- 16 days left
- Posted
- Oct 13, 2026
- Primary contact
- Bridget Williams
- (561) 616-6817
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Summary
Palm Beach County invites proposals for a Digital Client Engagement and Care Coordination SaaS Platform under RFP-720-WUD 26-014R-4 (RFP 26-081/BW).
The scope of work involves providing software, digital engagement tools, and care coordination services. The submission deadline is November 12, 2026, at 5:00 PM. Interested vendors must submit proposals to the Purchasing Department located at 50 S Military Trail, Suite 110, West Palm Beach, FL.
REQUIRED ATTACHMENTS
RFP 26-081-BW Digital Client Engagement and Care Coordination SaaS Platform.pdf, Instructions_to_Complete_Schedules_1-4.pdf
- Submit to
- PURCHASING (561) 616-6800, 50 S MILITARY TRAIL SUITE 110, WEST PALM BEACH FL 33415-3199 | [email protected]
- Scope location
- West Palm Beach, FL
Questions about this RFP
How do I respond to this RFP from Palm Beach County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 12, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: PURCHASING (561) 616-6800, 50 S MILITARY TRAIL SUITE 110, WEST PALM BEACH FL 33415-3199 | [email protected]. For questions, contact Bridget Williams.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Palm Beach County in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Bridget Williams at (561) 616-6817. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Palm Beach County?
All active and historical solicitations from Palm Beach County are tracked and searchable. As a county agency, Palm Beach County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 12, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: RFP 26-081-BW Digital Client Engagement and Care Coordination SaaS Platform.pdf, Instructions_to_Complete_Schedules_1-4.pdf. Review the full document from Palm Beach County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: West Palm Beach, FL. Review the full solicitation for detailed scope requirements.