Oneida County 24/7 Crisis Services RFP #2026-447
Oneida CountyCounty · Utica, NY- Due
- Mar 13, 2026
- Deadline passed
- Posted
- Jan 23, 2026
- Duration
- 216 months
The 30-second brief
Oneida County seeks to contract with one or more providers to implement and operate a 24/7 Mobile Crisis Service, including a crisis hotline and mobile crisis response. Proposals due by 4:00 PM ET on March 13, 2026.
24/7/365 coverage for crisis hotline and mobile crisis response services, staffing plan, coordination protocols, reporting, quality assurance.
Technical Capability (3 pts), Project Description & Activities (3 pts), Priority Area (3 pts), Demonstrated Need (3 pts), Sustainability (3 pts), System of Care Engagement (6 pts), Outcomes & Impact (3 pts), Budget/Justification (3 pts), Data Sharing (3 pts). Total Possible Points: 30 Points.
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Summary
Oneida County seeks to contract with one or more providers to implement and operate a 24/7 Mobile Crisis Service, including a crisis hotline and mobile crisis response. Proposals due by 4:00 PM ET on March 13, 2026.
EVALUATION CRITERIA
Total Possible Points: 30 Points.
REQUIRED DELIVERABLES
5- 24/7/365 coverage for crisis hotline and mobile crisis response services
- Staffing plan
- Coordination protocols
- Reporting
- Quality assurance
REQUIRED ATTACHMENTS
5- Proposal Cover Sheet
- Proposal Narrative
- Budget for 18 months
- Letters of Support
- Signed copies of the Certifications
- Submit to
- [email protected]
- Scope location
- Oneida County
- Reported agency
- Oneida County Department of Mental Health
Questions about this RFP
How do I respond to this RFP from Oneida County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 13, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected].
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Oneida County in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What are the key deliverables?
The solicitation specifies the following deliverables: 24/7/365 coverage for crisis hotline and mobile crisis response services, staffing plan, coordination protocols, reporting, quality assurance.. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Capability (3 pts), Project Description & Activities (3 pts), Priority Area (3 pts), Demonstrated Need (3 pts), Sustainability (3 pts), System of Care Engagement (6 pts), Outcomes & Impact (..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Oneida County?
All active and historical solicitations from Oneida County are tracked and searchable. As a county agency, Oneida County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 216 months. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposal Cover Sheet, Proposal Narrative, Budget for 18 months, Letters of Support, Signed copies of the Certifications.. Review the full document from Oneida County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Oneida County. Review the full solicitation for detailed scope requirements.