North Weld County Water District Customer Information System Selection RFP 2025
North Weld County Water DistrictUtility District · Lucerne, CO- Due
- Jan 6, 2026
- Deadline passed
- Posted
- Nov 24, 2025
- Contract term
- 3 years
- Primary contact
- Bernie Frias
The 30-second brief
The North Weld County Water District (the District) is soliciting proposals for a modernized, integrated cloud-based Customer Information System (CIS) to replace its legacy DRIP software. The scope of work encompasses core CIS functionality including account management, billing, payments, cashiering, service/work orders, device management, customer portal, backflow management, and rate management. Required services include software installation, design, configuration, data conversion, migration, integration development, training, and ongoing support. The District serves approximately 6,664 customers across 325 square miles. Proposals are due by January 6, 2026, with a question deadline of December 9, 2025. The District intends for a Q1 2027 go-live.
Proposal response, Attachment A Bidder Forms, Attachment B Pricing Forms, Attachment C Requirements spreadsheet
Ability to meet functional and technical requirements (50%), Implementation approach and support (30%), General bidder capabilities and experience (10%), Cost considerations (10%)
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Summary
The North Weld County Water District (the District) is soliciting proposals for a modernized, integrated cloud-based Customer Information System (CIS) to replace its legacy DRIP software.
The scope of work encompasses core CIS functionality including account management, billing, payments, cashiering, service/work orders, device management, customer portal, backflow management, and rate management. Required services include software installation, design, configuration, data conversion, migration, integration development, training, and ongoing support. The District serves approximately 6,664 customers across 325 square miles. Proposals are due by January 6, 2026, with a question deadline of December 9, 2025. The District intends for a Q1 2027 go-live.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
4- Proposal response
- Attachment A Bidder Forms
- Attachment B Pricing Forms
- Attachment C Requirements spreadsheet
REQUIRED ATTACHMENTS
3- Attachment A - Bidder Forms
- Attachment B - Pricing Forms
- Attachment C - Requirements
REQUIRED STAFFING
3- Submit to
- [email protected]
- Duration
- 15 months
- Scope location
- North Weld County, CO
Questions about this RFP
How do I respond to this RFP from North Weld County Water District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Bernie Frias.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including North Weld County Water District in CO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Bernie Frias. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Project Manager, Functional Consultant, Technical Consultant. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Proposal response, Attachment A Bidder Forms, Attachment B Pricing Forms, Attachment C Requirements spreadsheet. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Ability to meet functional and technical requirements (50%), Implementation approach and support (30%), General bidder capabilities and experience (10%), Cost considerations (10%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from North Weld County Water District?
All active and historical solicitations from North Weld County Water District are tracked and searchable. As a utility district agency, North Weld County Water District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A - Bidder Forms, Attachment B - Pricing Forms, Attachment C - Requirements. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from North Weld County Water District for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: North Weld County, CO. Review the full solicitation for detailed scope requirements.