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New York State Office of Mental Health - LGBTQIA+ Youth and Young Adult Crisis Line - MH263038 (2026)

New York State Office Mental Health (Omh)
Due
Nov 12, 2026
9 days left
Posted
Sep 10, 2026
Contract term
5 years
Primary contact
Jeremy Rossello
(518) 474-1234

The 30-second brief

What they're buying

The New York State Office of Mental Health is issuing a Request for Proposals to secure a dedicated, 24/7/365 crisis line for LGBTQIA+ youth and young adults via call, chat, and text. The initiative includes $1.2 million in recurring annual funding and a one-time $600,000 investment to support specialized training for current NYS 988 Crisis Contact Centers. The selected contractor will provide culturally competent crisis intervention, safety planning, and referrals, and develop asynchronous training resources. Proposals are due by November 12, 2026, and submission must be completed through the Statewide Financial System.

What you must deliver

Operating Budget (Appendix B)

How it's scored

Population (10), Description of Program (20), Implementation (20), Agency Performance (10), Utilization Review, Reporting, and Quality Improvement (10), Diversity, Equity and Inclusion and Peer Support Language (10), Financial Assessment (20)

9 days left to submitDue Nov 12

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Summary

The New York State Office of Mental Health is issuing a Request for Proposals to secure a dedicated, 24/7/365 crisis line for LGBTQIA+ youth and young adults via call, chat, and text.

The initiative includes $1.2 million in recurring annual funding and a one-time $600,000 investment to support specialized training for current NYS 988 Crisis Contact Centers. The selected contractor will provide culturally competent crisis intervention, safety planning, and referrals, and develop asynchronous training resources. Proposals are due by November 12, 2026, and submission must be completed through the Statewide Financial System.

EVALUATION CRITERIA

Population10
Description of Program20
Implementation20
Agency Performance10
Utilization Review
Reporting
Quality Improvement10
Diversity
Equity and Inclusion and Peer Support Language10
Financial Assessment20

REQUIRED DELIVERABLES

Operating Budget (Appendix B)

REQUIRED ATTACHMENTS

5
  • Operating Budget (Appendix B)
  • Sexual Harassment Prevention Certification
  • Gender-Based Violence and the Workplace Certification
  • Provider Contact form
  • Notification of intent to apply to local government unit
Submit to
https://sfs.ny.gov
Scope location
Albany, NY
Reported agency
New York State Office of Mental Health

Questions about this RFP

How do I respond to this RFP from New York State Office Mental Health (Omh)?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 12, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://sfs.ny.gov. For questions, contact Jeremy Rossello.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including New York State Office Mental Health (Omh) in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jeremy Rossello at (518) 474-1234. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Operating Budget (Appendix B). Proposals should clearly address how each deliverable will be met.

Show 6 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Population (10), Description of Program (20), Implementation (20), Agency Performance (10), Utilization Review, Reporting, and Quality Improvement (10), Diversity, Equity and Inclusion and Peer Suppor..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from New York State Office Mental Health (Omh)?

All active and historical solicitations from New York State Office Mental Health (Omh) are tracked and searchable. As a school agency, New York State Office Mental Health (Omh) regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options.

Is this solicitation still open for submissions?

Based on the posted deadline of November 12, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Operating Budget (Appendix B), Sexual Harassment Prevention Certification, Gender-Based Violence and the Workplace Certification, Provider Contact form, Notification of intent to apply to local govern. Review the full document from New York State Office Mental Health (Omh) for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Albany, NY. Review the full solicitation for detailed scope requirements.

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