New York State Office of Information Technology Services - Salesforce Implementation Enterprise Agreement - C000979 (2026)
New York State Office of Information Technology Services | State of New YorkState · Albany, NY- Due
- Oct 13, 2026
- Deadline passed
- Posted
- Aug 3, 2026
- Contract term
- 3 years
- Primary contact
- Michael O’Keefe
The 30-second brief
The New York State Office of Information Technology Services (ITS) is seeking proposals from certified Salesforce Consulting Partners for a three-year Enterprise Agreement Contract (EAC) to provide implementation services, professional services, configuration, and integration support across multiple State agencies. The selected contractor will work under the governance of the NYS ITS Salesforce Center of Excellence (COE) to modernize current applications, manage project capacity, and provide an Enterprise Salesforce Portfolio Manager at no additional cost. Bidders must be certified Salesforce Consulting Partners registered to do business in New York State and submit bids by October 13, 2026. Required submissions include Attachment 1 (Minimum Bidder Qualifications), Attachment 3 (Firm Offer Letter & Conflict of Interest), Attachment 4 (Financial Bid Workbook), Attachment 5 (Consultant Confidentiality & Non-Disclosure Agreement), Attachment 6 (FOIL & Litigation Disclosure), Attachment 7 (NYS Required Forms), Attachment 8 (ST-220CA and ST-220TD Certification), Attachment 9 (Bidder Checklist), and Attachment 10 (Technical Proposal).
Technical Proposal (70%), Financial Proposal (30%)
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Summary
The New York State Office of Information Technology Services (ITS) is seeking proposals from certified Salesforce Consulting Partners for a three-year Enterprise Agreement Contract (EAC) to provide implementation services, professional services, configuration, and integration support across multiple State agencies.
The selected contractor will work under the governance of the NYS ITS Salesforce Center of Excellence (COE) to modernize current applications, manage project capacity, and provide an Enterprise Salesforce Portfolio Manager at no additional cost. Bidders must be certified Salesforce Consulting Partners registered to do business in New York State and submit bids by October 13, 2026. Required submissions include Attachment 1 (Minimum Bidder Qualifications), Attachment 3 (Firm Offer Letter & Conflict of Interest), Attachment 4 (Financial Bid Workbook), Attachment 5 (Consultant Confidentiality & Non-Disclosure Agreement), Attachment 6 (FOIL & Litigation Disclosure), Attachment 7 (NYS Required Forms), Attachment 8 (ST-220CA and ST-220TD Certification), Attachment 9 (Bidder Checklist), and Attachment 10 (Technical Proposal).
EVALUATION CRITERIA
Technical Proposal (70%), Financial Proposal (30%)
REQUIRED ATTACHMENTS
Attachment 1 - Minimum Bidder Qualifications, Attachment 3 - Firm Offer Letter and Conflict of Interest Disclosure, Attachment 4 - Financial Bid Workbook, Attachment 5 - Consultant Confidentiality and Non-Disclosure Agreement, Attachment 6 - FOIL & Litigation Disclosure, Attachment 7 - NYS Required Forms, Attachment 8 - ST-220CA and ST-220TD Certification, Attachment 9 - Bidder Checklist, Attachment 10 - Technical Proposal Form
- Submit to
- [email protected]
- Duration
- 36 months
- Scope location
- Albany, NY
- Reported agency
- New York State Office of Information Technology Services
Questions about this RFP
How do I respond to this RFP from New York State Office of Information Technology Services | State of New York?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 13, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Michael O’Keefe.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including New York State Office of Information Technology Services | State of New York in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Michael O’Keefe. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Proposal (70%), Financial Proposal (30%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from New York State Office of Information Technology Services | State of New York?
All active and historical solicitations from New York State Office of Information Technology Services | State of New York are tracked and searchable. As a state agency, New York State Office of Information Technology Services | State of New York regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment 1 - Minimum Bidder Qualifications, Attachment 3 - Firm Offer Letter and Conflict of Interest Disclosure, Attachment 4 - Financial Bid Workbook, Attachment 5 - Consultant Confidentiality and. Review the full document from New York State Office of Information Technology Services | State of New York for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Albany, NY. Review the full solicitation for detailed scope requirements.