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New York State Gaming Commission - Lottery Operations and Services Partner - RFP #1052 (2026)

New York Lottery | State of New York logoNew York Lottery | State of New York
Due
May 14, 2026
Deadline passed
Posted
Feb 17, 2026
Contract term
10 years
Primary contact
Michelle Scurry
(518) 803-2414

The 30-second brief

What they're buying

The New York State Gaming Commission is seeking a partner to provide lottery operations and related services, including central gaming system hardware and software, sales agent terminals, self-service vending machines, scratch-off ticket management, and digital games solutions. The scope of work encompasses lottery operations, cloud computing options, cashless payment processing, an internal control system (ICS), customer service management, and ongoing sales and marketing support. Proposals must address technical requirements, pricing, and required bonds including a proposal bond and litigation bond. The submission deadline is May 14, 2026, and submissions must be sent electronically to the designated email address.

What you must deliver

Sales Agent Terminals, Self-Service Terminals, Vending Terminals, Low-Profile Terminals, Mobile Wireless Terminals, Central Gaming System, Internal Control System (ICS), Digital Games Solution, Cashless Payment Processing, Sales Agent Website

How it's scored

Staffing, Planning and Operations, Implementation and Conversion, Staffing and Support Services, Technical Support Services, Environmental Consciousness, ADA Compliance, MWBE/SDVOB Status (5%), Price Evaluation

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Summary

The New York State Gaming Commission is seeking a partner to provide lottery operations and related services, including central gaming system hardware and software, sales agent terminals, self-service vending machines, scratch-off ticket management, and digital games solutions.

The scope of work encompasses lottery operations, cloud computing options, cashless payment processing, an internal control system (ICS), customer service management, and ongoing sales and marketing support. Proposals must address technical requirements, pricing, and required bonds including a proposal bond and litigation bond. The submission deadline is May 14, 2026, and submissions must be sent electronically to the designated email address.

EVALUATION CRITERIA

9
  • Staffing
  • Planning and Operations
  • Implementation and Conversion
  • Staffing and Support Services
  • Technical Support Services
  • Environmental Consciousness
  • ADA Compliance
  • MWBE/SDVOB Status (5%)
  • Price Evaluation

REQUIRED DELIVERABLES

10
  • Sales Agent Terminals
  • Self-Service Terminals
  • Vending Terminals
  • Low-Profile Terminals
  • Mobile Wireless Terminals
  • Central Gaming System
  • Internal Control System (ICS)
  • Digital Games Solution
  • Cashless Payment Processing
  • Sales Agent Website

REQUIRED ATTACHMENTS

23
  • Transmittal Letter
  • Bidder Acknowledgement of Addendum
  • Document Submittal Checklist
  • Contract Form
  • Bidder/Offerer Disclosure/Certification Form
  • Non-Collusive Bidding Certification
  • New York State Vendor Responsibility Questionnaire
  • Encouraging Use of New York State Businesses in Contract Performance
  • Staffing Plan
  • MWBE/SDVOB Utilization Plan Form
  • Vendor Assurance of No Conflict of Interest or Detrimental Effect
  • Statement on Sexual Harassment
  • Anti-Discrimination EO 177 Certification
  • Executive Order No. 16 Certification
  • Insurer Qualifications and Insurance Requirements Compliance Statement
  • Potential Conflict of Interest Disclosure Form
  • Designation of Proprietary Information (FOIL)
  • Disclosure of Litigation and Other Information
  • Lottery References
  • Technical Response
  • Pricing
  • Gender-Based Violence in the Workplace Certification
  • Bond Requirements
Scope location
Schenectady, NY
Reported agency
New York State Gaming Commission

Questions about this RFP

How do I respond to this RFP from New York Lottery | State of New York?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 14, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Michelle Scurry.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including New York Lottery | State of New York in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Michelle Scurry at (518) 803-2414. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Sales Agent Terminals, Self-Service Terminals, Vending Terminals, Low-Profile Terminals, Mobile Wireless Terminals, Central Gaming System, Internal Control System (ICS), Digital Games Solution, Cashless Payment Processing, Sales Agent Website. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Staffing, Planning and Operations, Implementation and Conversion, Staffing and Support Services, Technical Support Services, Environmental Consciousness, ADA Compliance, MWBE/SDVOB Status (5%), Price..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from New York Lottery | State of New York?

All active and historical solicitations from New York Lottery | State of New York are tracked and searchable. As a state agency, New York Lottery | State of New York regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 10 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Transmittal Letter, Bidder Acknowledgement of Addendum, Document Submittal Checklist, Contract Form, Bidder/Offerer Disclosure/Certification Form, Non-Collusive Bidding Certification, New York State V. Review the full document from New York Lottery | State of New York for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Schenectady, NY. Review the full solicitation for detailed scope requirements.

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