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Missoula County Workers’ Compensation and Liability Claims Administration Software RFP 2026

Missoula County logoMissoula County
Due
Nov 6, 2026
Deadline passed
Posted
Oct 22, 2026
Contract term
7 years
Primary contact
Lester Bracey
(406) 258-3526

The 30-second brief

What they're buying

Missoula County, Montana is seeking proposals from qualified vendors for a comprehensive claims management system to support its self-insured and self-administered workers’ compensation, liability, property, cyber, and fine arts insurance programs. The County currently uses Riskonnect Claims Premier (CP) version 3.8 and requires a modern SaaS or on-premises solution featuring end-to-end claims and policy administration, electronic intake, document imaging, automated workflows, reserve tracking, billing, analytics, and native Montana EDI reporting, Medicare Section 111, and OSHA reporting. The contract term is up to 7 years with an implementation target of July 1, 2027. Proposals are due by November 6, 2026, with written questions accepted until October 27, 2026.

How it's scored

Functional Requirements & Operational Capability (30), Cost (20), Integrations and Data Management (10), Project Approach & Timeline for Implementation (10), References (10), Training & Support (10), Vendor Experience (5), Public Alerting and External Emergency Communication System Capability (5), Financial Stability (Pass/Fail), Technology, Accessibility & Security (Pass/Fail), Fully completed submission (Pass/Fail)

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Summary

Missoula County, Montana is seeking proposals from qualified vendors for a comprehensive claims management system to support its self-insured and self-administered workers’ compensation, liability, property, cyber, and fine arts insurance programs.

The County currently uses Riskonnect Claims Premier (CP) version 3.8 and requires a modern SaaS or on-premises solution featuring end-to-end claims and policy administration, electronic intake, document imaging, automated workflows, reserve tracking, billing, analytics, and native Montana EDI reporting, Medicare Section 111, and OSHA reporting. The contract term is up to 7 years with an implementation target of July 1, 2027. Proposals are due by November 6, 2026, with written questions accepted until October 27, 2026.

EVALUATION CRITERIA

Functional Requirements & Operational Capability30
Cost20
Integrations and Data Management10
Project Approach & Timeline for Implementation10
References10
Training & Support10
Vendor Experience5
Public Alerting and External Emergency Communication System Capability5
Financial Stability (Pass/Fail)
Technology
Accessibility & Security (Pass/Fail)
Fully completed submission (Pass/Fail)

REQUIRED ATTACHMENTS

4
  • Signed Cover Sheet
  • Signed Acknowledgment of Addenda
  • Mandatory proposal requirements
  • Affidavit for Trade Secret Confidentiality
Scope location
Missoula, MT

Questions about this RFP

How do I respond to this RFP from Missoula County?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 6, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Lester Bracey.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Missoula County in MT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Lester Bracey at (406) 258-3526. Questions and answers are typically shared with all prospective bidders.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Functional Requirements & Operational Capability (30), Cost (20), Integrations and Data Management (10), Project Approach & Timeline for Implementation (10), References (10), Training & Support (10),..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Missoula County?

All active and historical solicitations from Missoula County are tracked and searchable. As a county agency, Missoula County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 7 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Signed Cover Sheet, Signed Acknowledgment of Addenda, mandatory proposal requirements, Affidavit for Trade Secret Confidentiality. Review the full document from Missoula County for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Missoula, MT. Review the full solicitation for detailed scope requirements.

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