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Minnesota State University-Mankato University-Wide Ticketing & Event Management Solution RFP - SRC-MNSU-2027-000629-RFP

Minnesota State University-Mankato logoMinnesota State University-Mankato
Due
Sep 23, 2026
Deadline passed
Posted
Aug 3, 2026
Contract term
3 years
Primary contact
Jill Rollings
(507) 389-5016

The 30-second brief

What they're buying

Minnesota State University, Mankato is requesting proposals for a comprehensive, cloud-based ticketing and event management platform to support campus event operations including athletics, student activities, theatre, and performing arts. The selected software as a service (SaaS) solution must provide centralized ticketing and decentralized control for at least eight venues, mobile/digital ticket delivery, SSO integration, payment processing via Authorize.net, CRM and marketing features, and real-time sales reporting. The contract term is 3 years with options for up to 2 additional years. Proposals are due by September 23, 2026, at 2:00 PM CDT.

How it's scored

Work Plan (Functional & Technical Requirements, User Experience, Reporting, Marketing, CRM, Implementation) 40%, Price/Value 30%, Terms & Conditions 10%, Qualifications 10%, Accessibility 10%

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Summary

Minnesota State University, Mankato is requesting proposals for a comprehensive, cloud-based ticketing and event management platform to support campus event operations including athletics, student activities, theatre, and performing arts.

The selected software as a service (SaaS) solution must provide centralized ticketing and decentralized control for at least eight venues, mobile/digital ticket delivery, SSO integration, payment processing via Authorize.net, CRM and marketing features, and real-time sales reporting. The contract term is 3 years with options for up to 2 additional years. Proposals are due by September 23, 2026, at 2:00 PM CDT.

EVALUATION CRITERIA

Work Plan (Functional & Technical Requirements, User Experience, Reporting, Marketing, CRM, Implementation) 40%, Price/Value 30%, Terms & Conditions 10%, Qualifications 10%, Accessibility 10%

REQUIRED ATTACHMENTS

4
  • Affidavit of Non-Collusion
  • Voluntary Product/Service Accessibility Template (VPAT)
  • Supplier Diversity Form
  • Technical/Functional Requirements spreadsheet
Duration
60 months
Scope location
Mankato, MN

Questions about this RFP

How do I respond to this RFP from Minnesota State University-Mankato?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 23, 2026. Be sure to include all required attachments as outlined in the solicitation. For questions, contact Jill Rollings.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Minnesota State University-Mankato in MN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jill Rollings at (507) 389-5016. Questions and answers are typically shared with all prospective bidders.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Work Plan (Functional & Technical Requirements, User Experience, Reporting, Marketing, CRM, Implementation) 40%, Price/Value 30%, Terms & Conditions 10%, Qualifications 10%, Accessibility 10%" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Minnesota State University-Mankato?

All active and historical solicitations from Minnesota State University-Mankato are tracked and searchable. As a higher ed agency, Minnesota State University-Mankato regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Affidavit of Non-Collusion, Voluntary Product/Service Accessibility Template (VPAT), Supplier Diversity Form, Technical/Functional Requirements spreadsheet. Review the full document from Minnesota State University-Mankato for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Mankato, MN. Review the full solicitation for detailed scope requirements.

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