Ministry of Technology and Innovation - Information Technology Service Management (ITSM) Solution (Justice) - TI-ITP-12-2026
Ministry of Technology and InnovationProvincial Agency · Edmonton, AB- Due
- Nov 30, 2026
- 17 days left
- Posted
- Oct 14, 2026
- Primary contact
- Neveen Habek
- (780) 642-1866
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Summary
The Province of Alberta invites proponents to propose a Software as a Service (SaaS) ITSM Solution aligned with the Information Technology Infrastructure Library (ITIL) V4 framework to manage specific IT Service Management practices and achieve effective and efficient IT service delivery for Justice.
The solicitation (TI-ITP-12-2026, AB-2026-06846) requires acquisition, implementation, and ongoing support services. Proposals are due by November 30, 2026, following a notice of interest deadline on November 9, 2026. Submissions may be directed to the J.G. O'Donoghue Building in Edmonton or via email to [email protected].
- Submit to
- J.G. O'Donoghue Building, 7000-113 Street, Edmonton, Alberta, T6H 5T6 | [email protected]
- Scope location
- Alberta
Questions about this RFP
How do I respond to this RFP from Ministry of Technology and Innovation?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 30, 2026. Submissions should be delivered to: J.G. O'Donoghue Building, 7000-113 Street, Edmonton, Alberta, T6H 5T6 | [email protected]. For questions, contact Neveen Habek.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Ministry of Technology and Innovation in AB, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Neveen Habek at (780) 642-1866. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Ministry of Technology and Innovation?
All active and historical solicitations from Ministry of Technology and Innovation are tracked and searchable. As a provincial agency agency, Ministry of Technology and Innovation regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 30, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Ministry of Technology and Innovation for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Alberta. Review the full solicitation for detailed scope requirements.
