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Maryland Health Benefit Exchange - Kong Enterprise Renewal Subscription - IFB #BPM056022 (2026)

Maryland Health Benefit Exchange | State of Maryland logoMaryland Health Benefit Exchange | State of Maryland
Due
May 20, 2026
Deadline passed
Posted
Apr 20, 2026
Contract term
1 year
Primary contact
Tracey D. Gamble
410547152

The 30-second brief

What they're buying

The Maryland Health Benefit Exchange is seeking bids for a 12-month renewal subscription of Kong Enterprise, covering the period from July 26, 2026, to July 25, 2027. The required scope includes 10 gateway services, 750 million API requests per year, DevPortal services, and Platinum Level support featuring 24x7x365 SLAs for urgent and high issues. Bidders must be authorized resellers of Kong Enterprise Subscription and submit proof via a manufacturer letter of authorization. The submission deadline is May 20, 2026, at 11:00 AM EST via eMaryland Marketplace Advantage (eMMA). A virtual pre-bid conference is scheduled for April 30, 2025. Award will be based on the lowest total bid price.

How it's scored

Lowest Total Bid Price

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Summary

The Maryland Health Benefit Exchange is seeking bids for a 12-month renewal subscription of Kong Enterprise, covering the period from July 26, 2026, to July 25, 2027.

The required scope includes 10 gateway services, 750 million API requests per year, DevPortal services, and Platinum Level support featuring 24x7x365 SLAs for urgent and high issues. Bidders must be authorized resellers of Kong Enterprise Subscription and submit proof via a manufacturer letter of authorization. The submission deadline is May 20, 2026, at 11:00 AM EST via eMaryland Marketplace Advantage (eMMA). A virtual pre-bid conference is scheduled for April 30, 2025. Award will be based on the lowest total bid price.

EVALUATION CRITERIA

Lowest Total Bid Price

REQUIRED ATTACHMENTS

11
  • Bid
  • Kong Enterprise Renewal Subscription # BPM056022
  • Bid
  • Kong Enterprise Renewal Subscription # BPM056022 PIA
  • Letter of authorization from manufacturer
  • Transmittal Letter
  • Minimum Qualifications Documentation
  • Attachment D - Bid Price Form
  • Attachment B - Bid/Proposal Affidavit
  • Attachment E - Federal Funds Attachment
  • Including E-1 and E-2
Submit to
https://procurement.maryland.gov/emma-qrgs/
Scope location
Baltimore, MD
Reported agency
Maryland Health Benefit Exchange

Questions about this IFB

How do I respond to this IFB from Maryland Health Benefit Exchange | State of Maryland?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 20, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.maryland.gov/emma-qrgs/. For questions, contact Tracey D. Gamble.

Can small businesses or minority-owned firms bid on this IFB?

Most government agencies, including Maryland Health Benefit Exchange | State of Maryland in MD, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the IFB submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tracey D. Gamble at 410547152. Questions and answers are typically shared with all prospective bidders.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Lowest Total Bid Price" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Maryland Health Benefit Exchange | State of Maryland?

All active and historical solicitations from Maryland Health Benefit Exchange | State of Maryland are tracked and searchable. As a state agency, Maryland Health Benefit Exchange | State of Maryland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this IFB?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Bid, Kong Enterprise Renewal Subscription # BPM056022, Bid, Kong Enterprise Renewal Subscription # BPM056022 PIA, Letter of authorization from manufacturer, Transmittal Letter, Minimum Qualifications. Review the full document from Maryland Health Benefit Exchange | State of Maryland for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Baltimore, MD. Review the full solicitation for detailed scope requirements.

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