Maryland Health Benefit Exchange Eleven Labs Enterprise Subscription IFB BPM053769 (2026)
Maryland Health Benefit Exchange | State of MarylandState · Baltimore, MD- Due
- Jan 20, 2026
- Deadline passed
- Posted
- Dec 15, 2025
- Contract term
- 1 year
- Primary contact
- Tracey D. Gamble
- (410) 547-1521
The 30-second brief
The Maryland Health Benefit Exchange is seeking competitive sealed bids from authorized resellers for a 12-month enterprise subscription to Eleven Labs services, including Tier A solution products, models, and the Premier Success Package. The subscription runs from February 1, 2026, through January 31, 2027, and includes Text-to-Speech, Speech-to-Speech, Speech-to-Text, Voice Cloning, Voice Library, and API access. Bids are due by January 20, 2026, at 11:00 AM EST via eMMA. A virtual pre-bid conference is scheduled for January 8, 2026, at 12:30 PM, with registration required. Minimum qualifications require bidders to be authorized resellers with a manufacturer's letter of authorization.
Subscription to Eleven Labs Tier A solution including Text-to-Speech, Speech-to-Speech, Speech-to-Text, Instant Voice Cloning, Professional Voice Cloning, Voice Library, Voice Design, Agents, Web Application and API; ElevenLabs models Multilingual v2, Turbo v2.5, Turbo v2, Flash v2.5, Flash v2, Scribe v1; Subscription to Eleven Labs Premier Success Package for 12 months.
Lowest Total Bid Price
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Summary
The Maryland Health Benefit Exchange is seeking competitive sealed bids from authorized resellers for a 12-month enterprise subscription to Eleven Labs services, including Tier A solution products, models, and the Premier Success Package.
The subscription runs from February 1, 2026, through January 31, 2027, and includes Text-to-Speech, Speech-to-Speech, Speech-to-Text, Voice Cloning, Voice Library, and API access. Bids are due by January 20, 2026, at 11:00 AM EST via eMMA. A virtual pre-bid conference is scheduled for January 8, 2026, at 12:30 PM, with registration required. Minimum qualifications require bidders to be authorized resellers with a manufacturer's letter of authorization.
EVALUATION CRITERIA
Lowest Total Bid Price
REQUIRED DELIVERABLES
Subscription to Eleven Labs Tier A solution including Text-to-Speech, Speech-to-Speech, Speech-to-Text, Instant Voice Cloning, Professional Voice Cloning, Voice Library, Voice Design, Agents, Web Application and API; ElevenLabs models Multilingual v2, Turbo v2.5, Turbo v2, Flash v2.5, Flash v2, Scribe v1; Subscription to Eleven Labs Premier Success Package for 12 months.
REQUIRED ATTACHMENTS
9- Bid
- Eleven Labs Enterprise Subscription # BPM053769
- Eleven Labs Enterprise Subscription PIA BPM053769
- Transmittal Letter
- Minimum Qualifications Documentation
- Attachment D - Bid Price Form
- Attachment B - Bid/Proposal Affidavit
- Attachment E - Federal Funds Attachment including E-1 and E-2
- Manufacturer Letter of Authorization
- Submit to
- https://procurement.maryland.gov/emma-qrgs/
- Duration
- 12 months
- Scope location
- Baltimore, MD
- Reported agency
- Maryland Health Benefit Exchange
Questions about this IFB
How do I respond to this IFB from Maryland Health Benefit Exchange | State of Maryland?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 20, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.maryland.gov/emma-qrgs/. For questions, contact Tracey D. Gamble.
Can small businesses or minority-owned firms bid on this IFB?
Most government agencies, including Maryland Health Benefit Exchange | State of Maryland in MD, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the IFB submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tracey D. Gamble at (410) 547-1521. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Subscription to Eleven Labs Tier A solution including Text-to-Speech, Speech-to-Speech, Speech-to-Text, Instant Voice Cloning, Professional Voice Cloning, Voice Library, Voice Design, Agents, Web Application and API; ElevenLabs models Multilingual v2, Turbo v2.5, Turbo v2, Flash v2.5, Flash v2, Scri. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Lowest Total Bid Price" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Maryland Health Benefit Exchange | State of Maryland?
All active and historical solicitations from Maryland Health Benefit Exchange | State of Maryland are tracked and searchable. As a state agency, Maryland Health Benefit Exchange | State of Maryland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this IFB?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Bid, Eleven Labs Enterprise Subscription # BPM053769, Eleven Labs Enterprise Subscription PIA BPM053769, Transmittal Letter, Minimum Qualifications Documentation, Attachment D - Bid Price Form, Attach. Review the full document from Maryland Health Benefit Exchange | State of Maryland for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Baltimore, MD. Review the full solicitation for detailed scope requirements.