Marion County Inmate Communication Services RFP #2026-01
Marion CountyCounty · Marion County, TX- Due
- Sep 28, 2026
- Deadline passed
- Contract term
- 3 years
- Primary contact
- Shanna Maxwell
The 30-second brief
Marion County, Texas is requesting sealed proposals for Inmate Communication Services under RFP #2026-01. The scope of work includes inmate telephone systems, video visitation, and mail communications for the county jail. The county currently utilizes NCIC as the provider and reports approximately 40 tablets and charging stations for video visitation. Requirements include 24-hour service, specific call rate caps, and the addition of a telephone on the 3rd floor of the Law Enforcement Center. Proposals must include a commission percentage on gross revenue. Sealed proposals are due by 9:00 A.M. on Monday, September 28, 2026, at the Marion County Auditor's Office in Jefferson, TX. The contract term is for three years with an option to renew.
Five copies of entire packet, Cover Letter, Executive Summary, Degree of Compliance, Proposal Pricing, Financial Statements, Transition Schedule
Bidder's total proposed price, Support/Service/Warranty/Qualifications, Proposed product and services meeting Marion County's needs
Hear what Marion County plans next before it's posted.
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Summary
Marion County, Texas is requesting sealed proposals for Inmate Communication Services under RFP #2026-01.
The scope of work includes inmate telephone systems, video visitation, and mail communications for the county jail. The county currently utilizes NCIC as the provider and reports approximately 40 tablets and charging stations for video visitation. Requirements include 24-hour service, specific call rate caps, and the addition of a telephone on the 3rd floor of the Law Enforcement Center. Proposals must include a commission percentage on gross revenue. Sealed proposals are due by 9:00 A.M. on Monday, September 28, 2026, at the Marion County Auditor's Office in Jefferson, TX. The contract term is for three years with an option to renew.
EVALUATION CRITERIA
3- Bidder's total proposed price
- Support/Service/Warranty/Qualifications
- Proposed product and services meeting Marion County's needs
REQUIRED DELIVERABLES
7- Five copies of entire packet
- Cover Letter
- Executive Summary
- Degree of Compliance
- Proposal Pricing
- Financial Statements
- Transition Schedule
REQUIRED ATTACHMENTS
5- Proposal Affidavit
- Vendor References
- Noncollusion Affidavit
- Certification Regarding Lobbying
- Purchasing Contract Boycott Verification Form
- Submit to
- Marion County Auditor's Office, 102 W. Austin, Room 102, Jefferson, TX 75657
- Scope location
- Jefferson, TX
Questions about this RFP
How do I respond to this RFP from Marion County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 28, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Marion County Auditor's Office, 102 W. Austin, Room 102, Jefferson, TX 75657. For questions, contact Shanna Maxwell.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Marion County in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Shanna Maxwell. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Five copies of entire packet, Cover Letter, Executive Summary, Degree of Compliance, Proposal Pricing, Financial Statements, Transition Schedule. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Bidder's total proposed price, Support/Service/Warranty/Qualifications, Proposed product and services meeting Marion County's needs" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Marion County?
All active and historical solicitations from Marion County are tracked and searchable. As a county agency, Marion County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposal Affidavit, Vendor References, Noncollusion Affidavit, Certification Regarding Lobbying, Purchasing Contract Boycott Verification Form. Review the full document from Marion County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Jefferson, TX. Review the full solicitation for detailed scope requirements.