Managed IT and Phone Services RFP Questions and Answers 2026
Haralson CountyCounty · Haralson County, GA- Due
- Aug 25, 2026
- Deadline passed
The 30-second brief
This document provides technical clarifications for a Managed IT and Phone Services RFP issued by a County agency. The scope includes managed IT support for 165 user endpoints (laptops and desktops), management of Cisco Catalyst Enterprise LAN switching, and oversight of on-premise virtual machines running on Proxmox hypervisors. Backup requirements specify a 5TB target data set using Veeam with a 4-hour RTO and 1-hour RPO, including 90-day retention and annual archives. The project also involves a new phone circuit, failover planning, and a strategic goal for migration to Microsoft Azure. Critical systems include the Sheriff's Office, E911, CJIS, GCIC, and Jail Inmate software. Intent to respond is due by August 25, 2026.
Updated diagrams, Server documentation, Operational documentation
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Summary
This document provides technical clarifications for a Managed IT and Phone Services RFP issued by a County agency.
The scope includes managed IT support for 165 user endpoints (laptops and desktops), management of Cisco Catalyst Enterprise LAN switching, and oversight of on-premise virtual machines running on Proxmox hypervisors. Backup requirements specify a 5TB target data set using Veeam with a 4-hour RTO and 1-hour RPO, including 90-day retention and annual archives. The project also involves a new phone circuit, failover planning, and a strategic goal for migration to Microsoft Azure. Critical systems include the Sheriff's Office, E911, CJIS, GCIC, and Jail Inmate software. Intent to respond is due by August 25, 2026.
REQUIRED DELIVERABLES
3- Updated diagrams
- Server documentation
- Operational documentation
- Reported agency
- County IT
Questions about this RFP
How do I respond to this RFP from Haralson County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 25, 2026. The solicitation specifies required deliverables that must be addressed in your response.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Haralson County in GA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What are the key deliverables?
The solicitation specifies the following deliverables: Updated diagrams, Server documentation, Operational documentation. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from Haralson County?
All active and historical solicitations from Haralson County are tracked and searchable. As a county agency, Haralson County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Haralson County for the complete list.