Los Angeles County AI-Enabled Documentation and Note-Generation Software, Request for Bid RFB-IS-27200336, 2026
Los Angeles CountyCounty · Los Angeles, CA- Due
- Nov 23, 2026
- 8 days left
- Posted
- Nov 13, 2026
- Contract term
- 1 year
- Primary contact
- Norma E. Rodriguez
- (323) 607-1214
The 30-second brief
The Internal Services Department of Los Angeles County seeks proposals for an AI-Enabled Documentation and Note-Generation software solution, designated as the 2711001-IHSS Interview Transcription Tool (Solicitation RFB-IS-27200336). The procurement covers 1,000 annual organization licenses with unlimited usage per license, software-as-a-service (SaaS) deployment, unlimited web-based support, and comprehensive training including in-person group sessions at launch. Key technical capabilities include ambient capture and dictation, automated conversion of raw information into structured case notes and reports, live translation across multiple languages (English, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese), customizable template libraries, offline mode functionality, and SOC 2 Type II compliance. The submission deadline is November 23, 2026, at 12:00 PM via the Vendor Self Service (VSS) portal. Bidders must submit all required Appendix A purchasing forms and manufacturer certificates of authorization.
1, 000 Annual Organization Licenses for 1, 000 Users, Unlimited Web-Based Support, Unlimited Training
Lowest total acceptable offer
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Summary
The Internal Services Department of Los Angeles County seeks proposals for an AI-Enabled Documentation and Note-Generation software solution, designated as the 2711001-IHSS Interview Transcription Tool (Solicitation RFB-IS-27200336).
The procurement covers 1,000 annual organization licenses with unlimited usage per license, software-as-a-service (SaaS) deployment, unlimited web-based support, and comprehensive training including in-person group sessions at launch. Key technical capabilities include ambient capture and dictation, automated conversion of raw information into structured case notes and reports, live translation across multiple languages (English, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese), customizable template libraries, offline mode functionality, and SOC 2 Type II compliance. The submission deadline is November 23, 2026, at 12:00 PM via the Vendor Self Service (VSS) portal. Bidders must submit all required Appendix A purchasing forms and manufacturer certificates of authorization.
EVALUATION CRITERIA
Lowest total acceptable offer
REQUIRED DELIVERABLES
5- 1
- 000 Annual Organization Licenses for 1
- 000 Users
- Unlimited Web-Based Support
- Unlimited Training
REQUIRED ATTACHMENTS
17- Exhibit 1
- Proposer's Organization Questionnaire/Affidavit
- Exhibit 2
- Proposer's Certification of Compliance
- Exhibit 3
- Request for Preference Consideration
- Exhibit 4
- Commercially Useful Function Certification Form
- Exhibit 5
- Declaration
- Exhibit 6
- Community Business Enterprise (CBE) Information
- Exhibit 7
- Certification of Compliance (COVID-19 Vaccinations)
- Exhibit 8
- Prevailing Wages
- Manufacturer's Letter of Certification
- Submit to
- http://lacovss.lacounty.gov
- Duration
- 12 months
- Scope location
- Norwalk, CA
- Projected sq ft
- 1,000 sq ft
Questions about this BID
How do I respond to this Bid from Los Angeles County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 23, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: http://lacovss.lacounty.gov. For questions, contact Norma E. Rodriguez.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including Los Angeles County in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Norma E. Rodriguez at (323) 607-1214. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: 1, 000 Annual Organization Licenses for 1, 000 Users, Unlimited Web-Based Support, Unlimited Training. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Lowest total acceptable offer" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Los Angeles County?
All active and historical solicitations from Los Angeles County are tracked and searchable. As a county agency, Los Angeles County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 23, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Exhibit 1, Proposer's Organization Questionnaire/Affidavit, Exhibit 2, Proposer's Certification of Compliance, Exhibit 3, Request for Preference Consideration, Exhibit 4, Commercially Useful Function. Review the full document from Los Angeles County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Norwalk, CA. The total projected area is 1000 sq ft. Review the full solicitation for detailed scope requirements.
