Indiana Department of Administration - Behavioral Health Ombudsman - RFP 27-88778 (2026)
Branchville Correctional Facility | State of IndianaState · Branchville, IN- Due
- Nov 30, 2026
- 26 days left
- Posted
- Oct 14, 2026
- Contract term
- 2 years
- Primary contact
- Alexis Humbert
- (317) 232-3061
The 30-second brief
The Indiana Department of Administration, acting on behalf of the Indiana Family and Social Services Administration, Division of Mental Health and Addiction, is soliciting proposals for a Behavioral Health Ombudsman. The contractor will operate an independent Mental Health Ombudsman program to investigate complaints related to unlicensed or uncertified mental health agencies, facilities, or programs, advocate for mental health consumers through mediation and investigation, and provide quarterly reporting and annual statistics. Proposals are due by November 30, 2026, at 3:00 PM ET. Key requirements include nonprofit status, statewide offices, experience in mental health advocacy, and compliance with DMHA standards.
Management Assessment/Quality: 50 available points, Cost: 30 available points, Buy Indiana or Indiana Small Business Program: 5 available points, Indiana Veteran Owned Small Business Subcontractor Commitment: 5 available points
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Summary
The Indiana Department of Administration, acting on behalf of the Indiana Family and Social Services Administration, Division of Mental Health and Addiction, is soliciting proposals for a Behavioral Health Ombudsman.
The contractor will operate an independent Mental Health Ombudsman program to investigate complaints related to unlicensed or uncertified mental health agencies, facilities, or programs, advocate for mental health consumers through mediation and investigation, and provide quarterly reporting and annual statistics. Proposals are due by November 30, 2026, at 3:00 PM ET. Key requirements include nonprofit status, statewide offices, experience in mental health advocacy, and compliance with DMHA standards.
EVALUATION CRITERIA
Management Assessment/Quality: 50 available points, Cost: 30 available points, Buy Indiana or Indiana Small Business Program: 5 available points, Indiana Veteran Owned Small Business Subcontractor Commitment: 5 available points
REQUIRED ATTACHMENTS
7- Executive Summary
- Attachment D Cost Proposal
- Attachment E Business Proposal
- Attachment F Technical Proposal
- Attachment J Attestation Form
- Attachment L AI Technical Proposal Questions
- Attachment M Infrastructure Overview
- Submit to
- https://www.in.gov/idoa/procurement/supplier-resource-center/requirements-to-do-business-with-the-state/bidder-profile-registration/
- Duration
- 60 months
- Scope location
- Indianapolis, Indiana
- Reported agency
- State of Indiana
Questions about this RFP
How do I respond to this RFP from Branchville Correctional Facility | State of Indiana?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 30, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.in.gov/idoa/procurement/supplier-resource-center/requirements-to-do-business-with-the-state/bidder-profile-registration/. For questions, contact Alexis Humbert.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Branchville Correctional Facility | State of Indiana in IN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Alexis Humbert at (317) 232-3061. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Management Assessment/Quality: 50 available points, Cost: 30 available points, Buy Indiana or Indiana Small Business Program: 5 available points, Indiana Veteran Owned Small Business Subcontractor Com..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Branchville Correctional Facility | State of Indiana?
All active and historical solicitations from Branchville Correctional Facility | State of Indiana are tracked and searchable. As a state agency, Branchville Correctional Facility | State of Indiana regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 2 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 30, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Executive Summary, Attachment D Cost Proposal, Attachment E Business Proposal, Attachment F Technical Proposal, Attachment J Attestation Form, Attachment L AI Technical Proposal Questions, Attachment. Review the full document from Branchville Correctional Facility | State of Indiana for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Indianapolis, Indiana. Review the full solicitation for detailed scope requirements.