Holland Charter Township - Information Technology Managed Services - RFP 26-11 (2026)
Town of Holland charterCity · Holland, MI- Due
- Dec 10, 2026
- 26 days left
- Posted
- Nov 5, 2026
- Contract term
- 3 years
- Primary contact
- Josh Eggleston
- (616) 396-2345
The 30-second brief
Holland Charter Township is seeking proposals from qualified managed IT service providers for IT-related functions, computer network management, and support services over a three-year contract period under RFP 26-11. The scope includes network and systems administration, help desk operations, 24/7 monitoring and triage, security awareness training, backup and disaster recovery, hardware/software support for BS&A .NET, ArcGIS Enterprise, Microsoft 365, and Adobe environments. Submission deadline is December 10, 2026, at 3:00 p.m. Eastern Time, with a question deadline of November 18, 2026. Proposals require four printed copies submitted to the Holland Charter Township Administration Office.
Cost, Municipal experience and procedural familiarity, Demonstrated understanding of environment, Quality and comprehensive response to RFP requirements, Specific qualifications of personnel performing work, Availability and capacity to perform requested services, References and reputation
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Summary
Holland Charter Township is seeking proposals from qualified managed IT service providers for IT-related functions, computer network management, and support services over a three-year contract period under RFP 26-11.
The scope includes network and systems administration, help desk operations, 24/7 monitoring and triage, security awareness training, backup and disaster recovery, hardware/software support for BS&A .NET, ArcGIS Enterprise, Microsoft 365, and Adobe environments. Submission deadline is December 10, 2026, at 3:00 p.m. Eastern Time, with a question deadline of November 18, 2026. Proposals require four printed copies submitted to the Holland Charter Township Administration Office.
EVALUATION CRITERIA
7- Cost
- Municipal experience and procedural familiarity
- Demonstrated understanding of environment
- Quality and comprehensive response to RFP requirements
- Specific qualifications of personnel performing work
- Availability and capacity to perform requested services
- References and reputation
REQUIRED ATTACHMENTS
4- Proposal Pricing Form (Attachment B)
- Proposed Toolset Form (Attachment C)
- Proposal Signature Page (Attachment D)
- Authorized Signature (Attachment E)
- Submit to
- 353 North 120th Avenue, Holland, Michigan 49424
- Scope location
- Holland, MI
- Reported agency
- Holland Charter Township
Questions about this RFP
How do I respond to this RFP from Town of Holland charter?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 10, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 353 North 120th Avenue, Holland, Michigan 49424. For questions, contact Josh Eggleston.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Holland charter in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Josh Eggleston at (616) 396-2345. Questions and answers are typically shared with all prospective bidders.
Show 6 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Cost, Municipal experience and procedural familiarity, Demonstrated understanding of environment, Quality and comprehensive response to RFP requirements, Specific qualifications of personnel performin..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Holland charter?
All active and historical solicitations from Town of Holland charter are tracked and searchable. As a city agency, Town of Holland charter regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 10, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposal Pricing Form (Attachment B), Proposed Toolset Form (Attachment C), Proposal Signature Page (Attachment D), Authorized Signature (Attachment E). Review the full document from Town of Holland charter for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Holland, MI. Review the full solicitation for detailed scope requirements.
