Hillsborough County Department of Corrections - Document & Case Management System RFP - 2026
Hillsborough CountyCounty · Hillsborough County, NH- Due
- Nov 30, 2026
- 23 days left
- Posted
- Oct 27, 2026
- Contract term
- 3 years
- Primary contact
- Joseph V. Costanzo
- (603) 627-5620
The 30-second brief
The Hillsborough County Department of Corrections is soliciting proposals from qualified vendors to provide a comprehensive Document and Case Management System designed to securely manage, store, retrieve, track, and report electronic records and case-related information. The proposed system shall support workflow automation, system integration, user access controls, document imaging with OCR, and electronic case file maintenance. Bidders shall address each County-defined workflow, identifying functionality, configuration, customization, and any exclusions, and demonstrate the system's ability to support these workflows using County-provided scenarios. Proposals are due by November 30, 2026, at 10:00 AM EST at 445 Willow Street, Manchester, NH 03103, following a mandatory 60-minute demonstration on November 6, 2026.
Work Plan, Infrastructure Plan, Systems Interface Plan, Testing, Deployment Plan, Comprehensive Training Plan, Network/Hardware, Software
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Summary
The Hillsborough County Department of Corrections is soliciting proposals from qualified vendors to provide a comprehensive Document and Case Management System designed to securely manage, store, retrieve, track, and report electronic records and case-related information.
The proposed system shall support workflow automation, system integration, user access controls, document imaging with OCR, and electronic case file maintenance. Bidders shall address each County-defined workflow, identifying functionality, configuration, customization, and any exclusions, and demonstrate the system's ability to support these workflows using County-provided scenarios. Proposals are due by November 30, 2026, at 10:00 AM EST at 445 Willow Street, Manchester, NH 03103, following a mandatory 60-minute demonstration on November 6, 2026.
REQUIRED DELIVERABLES
8- Work Plan
- Infrastructure Plan
- Systems Interface Plan
- Testing
- Deployment Plan
- Comprehensive Training Plan
- Network/Hardware
- Software
REQUIRED ATTACHMENTS
5- Certificate of Insurance
- Bidder Certificate of Good Faith
- Pricing Sheet
- Project Plan
- References
- Submit to
- Hillsborough County DOC, 445 Willow Street, Manchester, NH 03103
- Duration
- 60 months
- Scope location
- Manchester, NH
Questions about this RFP
How do I respond to this RFP from Hillsborough County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 30, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Hillsborough County DOC, 445 Willow Street, Manchester, NH 03103. For questions, contact Joseph V. Costanzo.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Hillsborough County in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Joseph V. Costanzo at (603) 627-5620. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Work Plan, Infrastructure Plan, Systems Interface Plan, Testing, Deployment Plan, Comprehensive Training Plan, Network/Hardware, Software. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from Hillsborough County?
All active and historical solicitations from Hillsborough County are tracked and searchable. As a county agency, Hillsborough County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 30, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Certificate of Insurance, Bidder Certificate of Good Faith, Pricing Sheet, Project Plan, References. Review the full document from Hillsborough County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Manchester, NH. Review the full solicitation for detailed scope requirements.