Hillsborough County Aviation Authority Concessions Mystery Shopper Program RFP
Hillsborough County Aviation AuthorityAirport Authority · Tampa, FL- Due
- Jun 19, 2026
- Deadline passed
- Posted
- May 26, 2026
- Primary contact
- Anja Knox
The 30-second brief
The Hillsborough County Aviation Authority is procuring a mystery shopper program to evaluate 66 airport concession locations across 9 operators. The program aims to ensure first-class service standards and identify improvement areas by June 19, 2026.
Mystery shopper program, Reports
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Summary
The Hillsborough County Aviation Authority is procuring a mystery shopper program to evaluate 66 airport concession locations across 9 operators. The program aims to ensure first-class service standards and identify improvement areas by June 19, 2026.
REQUIRED DELIVERABLES
Mystery shopper program, Reports
- Submit to
- Download
- Scope location
- Hillsborough County, FL
Questions about this RFP
How do I respond to this RFP from Hillsborough County Aviation Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 19, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: Download. For questions, contact Anja Knox.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Hillsborough County Aviation Authority in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Anja Knox. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Mystery shopper program, Reports. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from Hillsborough County Aviation Authority?
All active and historical solicitations from Hillsborough County Aviation Authority are tracked and searchable. As a airport authority agency, Hillsborough County Aviation Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Hillsborough County Aviation Authority for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Hillsborough County, FL. Review the full solicitation for detailed scope requirements.