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Hawaii Department of Transportation - Maintenance of the Telephone System, BO1641-53, 2026

Hawaii Department of Transportation Airports Division
Due
Nov 9, 2026
12 days left
Posted
Oct 15, 2026
Contract term
1 year
Primary contact
Alan Hilton
(808) 587-1990

The 30-second brief

What they're buying

The Hawaii Department of Transportation Airports Division is seeking bids for the maintenance and repair services of the telephone system at Daniel K. Inouye International Airport in Honolulu, Oahu, Hawaii under State Project No. BO1641-53 and HIePRO Solicitation B27000571. The scope includes preventative and corrective maintenance, emergency maintenance service, moves, adds, and changes (MAC) for the airport telephone system, voicemail, telephone power system, UPS, batteries, and cable distribution system. Bidders must possess a valid State of Hawaii Specialty Contractor's C-13, C-15, or C-15b license at the time of bidding and meet specific personnel qualifications and experience requirements. The submission deadline is November 9, 2026, at 2:00 p.m. HST, with a virtual pre-bid conference scheduled for October 22, 2026, and RFI questions due by October 26, 2026. The initial contract term is 12 months with options to extend up to 36 months total.

What you must deliver

Maintenance and repair services of the telephone system; MAC Request - Move Telephone Services; MAC Request - Add Telephone Services; MAC Request - Change Telephone Services; Additional work man-hour rate for Telephone System technician; Allowance for parts and materials for corrective maintenance due to damage by vandalism or natural disaster

How it's scored

Price

12 days left to submitDue Nov 9

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Summary

The Hawaii Department of Transportation Airports Division is seeking bids for the maintenance and repair services of the telephone system at Daniel K. Inouye International Airport in Honolulu, Oahu, Hawaii under State Project No.

BO1641-53 and HIePRO Solicitation B27000571. The scope includes preventative and corrective maintenance, emergency maintenance service, moves, adds, and changes (MAC) for the airport telephone system, voicemail, telephone power system, UPS, batteries, and cable distribution system. Bidders must possess a valid State of Hawaii Specialty Contractor's C-13, C-15, or C-15b license at the time of bidding and meet specific personnel qualifications and experience requirements. The submission deadline is November 9, 2026, at 2:00 p.m. HST, with a virtual pre-bid conference scheduled for October 22, 2026, and RFI questions due by October 26, 2026. The initial contract term is 12 months with options to extend up to 36 months total.

EVALUATION CRITERIA

Price

REQUIRED DELIVERABLES

6
  • Maintenance and repair services of the telephone system
  • MAC Request - Move Telephone Services
  • MAC Request - Add Telephone Services
  • MAC Request - Change Telephone Services
  • Additional work man-hour rate for Telephone System technician
  • Allowance for parts and materials for corrective maintenance due to damage by vandalism or natural disaster

REQUIRED ATTACHMENTS

4
  • Tax Clearance
  • Certificate of Compliance
  • Certificate of Good Standing
  • Certificate for Performance of Services

REQUIRED STAFFING

Automated Systems Equipment Technician, Automated Systems Equipment Supervisor

Submit to
https://hiepro.ehawaii.gov/public-display-solicitation.html?rfid=27000571
Duration
36 months
Scope location
Oahu, HI
Reported agency
Hawaii Department of Transportation

Questions about this BID

How do I respond to this Bid from Hawaii Department of Transportation Airports Division?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 9, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://hiepro.ehawaii.gov/public-display-solicitation.html?rfid=27000571. For questions, contact Alan Hilton.

Can small businesses or minority-owned firms bid on this Bid?

Most government agencies, including Hawaii Department of Transportation Airports Division in HI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the Bid submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Alan Hilton at (808) 587-1990. Questions and answers are typically shared with all prospective bidders.

What staffing is required for this project?

This solicitation outlines specific staffing requirements. The required roles include: Automated Systems Equipment Technician, Automated Systems Equipment Supervisor. Proposers should demonstrate relevant qualifications and experience for each required role.

What are the key deliverables?

The solicitation specifies the following deliverables: Maintenance and repair services of the telephone system; MAC Request - Move Telephone Services; MAC Request - Add Telephone Services; MAC Request - Change Telephone Services; Additional work man-hour rate for Telephone System technician; Allowance for parts and materials for corrective maintenance d. Proposals should clearly address how each deliverable will be met.

Show 6 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Hawaii Department of Transportation Airports Division?

All active and historical solicitations from Hawaii Department of Transportation Airports Division are tracked and searchable. As a airport authority agency, Hawaii Department of Transportation Airports Division regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

Is this solicitation still open for submissions?

Based on the posted deadline of November 9, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.

What documents are required to bid on this Bid?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Tax Clearance, Certificate of Compliance, Certificate of Good Standing, Certificate for Performance of Services. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Hawaii Department of Transportation Airports Division for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Oahu, HI. Review the full solicitation for detailed scope requirements.

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