Grant Road Pud CX Survey Work RFP 430-13555
Grant Road PudUtility District · Austin, TX- Due
- Sep 3, 2026
- Deadline passed
- Posted
- Aug 20, 2026
- Primary contact
- Heidi Juarez
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Summary
Grant Road Pud is soliciting proposals for RFP 430-13555, CX Survey Work.
The scope of work involves customer experience (CX) survey services, categorized under codes 1094, 1016, and 1079. The solicitation is currently open for bidding. Proposals must be submitted by September 3, 2026, at 10:00 PM. Submissions and inquiries should be directed to Heidi Juarez, Sr. Customer Strategist, or Sara Benedict, Procurement Officer, via the provided email addresses.
- Submit to
- [email protected], [email protected]
Questions about this RFP
How do I respond to this RFP from Grant Road Pud?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 3, 2026. Submissions should be delivered to: [email protected], [email protected]. For questions, contact Heidi Juarez.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Grant Road Pud in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Heidi Juarez. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Grant Road Pud?
All active and historical solicitations from Grant Road Pud are tracked and searchable. As a utility district agency, Grant Road Pud regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Grant Road Pud for the complete list.