Cumberland County - Routine Utility Operations Support Services RFP 2026 - 600600UTE
Cumberland CountyCounty · Fayetteville, NC- Due
- Oct 5, 2026
- Deadline passed
- Posted
- Sep 22, 2026
- Primary contact
- Amy Hall
- (910) 678-7682
The 30-second brief
Cumberland County is soliciting proposals for scheduled and on-call utility operations support. The County seeks a safety-focused firm capable of supplementing County staff with utility operations including water meter reading, construction and maintenance inspection, utility repair training, fire hydrant installation and repair, and limited utility plan review. Services will be assigned by task order or work authorization. Proposals are due by October 5, 2026, at 2:00 P.M. Written questions are due by September 28, 2026. Required qualifications include active North Carolina A-Distribution and Grade IV wastewater certifications, plus at least 10 years of public-utility experience.
Route files, Exceptions, Rereads, Access issues, Accuracy and completion statistics; Daily reports, Photos, Quantities, Deficiencies, Tests, Meeting notes, Punch lists; Training plan, Materials, Attendance, Skill checklists, Evaluation, Recommendations; Work record, Parts, Status, Tests, Photos, GPS/asset updates, Follow-up; Numbered comments and comment-resolution log; Monthly activity, Schedule, Safety, Staffing, Cost, Issue report, And invoice backup
Comparable firm experience 20%, Qualifications availability and depth of personnel 20%, Technical approach quality control safety and documentation 25%, Training and knowledge transfer 10%, Responsiveness capacity and emergency coverage 10%, Cost and overall value 15%, Mandatory qualifications and active NC certifications Pass/Fail
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Summary
Cumberland County is soliciting proposals for scheduled and on-call utility operations support.
The County seeks a safety-focused firm capable of supplementing County staff with utility operations including water meter reading, construction and maintenance inspection, utility repair training, fire hydrant installation and repair, and limited utility plan review. Services will be assigned by task order or work authorization. Proposals are due by October 5, 2026, at 2:00 P.M. Written questions are due by September 28, 2026. Required qualifications include active North Carolina A-Distribution and Grade IV wastewater certifications, plus at least 10 years of public-utility experience.
EVALUATION CRITERIA
7- Comparable firm experience 20%
- Qualifications availability and depth of personnel 20%
- Technical approach quality control safety and documentation 25%
- Training and knowledge transfer 10%
- Responsiveness capacity and emergency coverage 10%
- Cost and overall value 15%
- Mandatory qualifications and active NC certifications Pass/Fail
REQUIRED DELIVERABLES
6- Route files, Exceptions, Rereads, Access issues, Accuracy and completion statistics
- Daily reports, Photos, Quantities, Deficiencies, Tests, Meeting notes, Punch lists
- Training plan, Materials, Attendance, Skill checklists, Evaluation, Recommendations
- Work record, Parts, Status, Tests, Photos, GPS/asset updates, Follow-up
- Numbered comments and comment-resolution log
- Monthly activity, Schedule, Safety, Staffing, Cost, Issue report, And invoice backup
REQUIRED ATTACHMENTS
8- Execution of Proposal (Attachment A)
- Sample Evaluation Sheet (Attachment B)
- Sample County Contract (Attachment C)
- Proposal Cover Sheet and Signature Form (Attachment D)
- Certification and License Verification Form (Attachment E)
- Reference Form (Attachment F)
- Price Proposal Schedule (Attachment G)
- Insurance Requirements (Attachment H)
REQUIRED STAFFING
7- Submit to
- Public Utilities Department, 698 Ann Street, Fayetteville, NC 28301 or by email to [email protected]
- Scope location
- Fayetteville, NC
Questions about this RFP
How do I respond to this RFP from Cumberland County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 5, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Public Utilities Department, 698 Ann Street, Fayetteville, NC 28301 or by email to [email protected]. For questions, contact Amy Hall.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Cumberland County in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Amy Hall at (910) 678-7682. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Water meter reading, Utility inspector, A-Distribution technical lead, Grade IV wastewater technical lead, Repair trainer, Hydrant technician or crew, Plan reviewer. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Route files, Exceptions, Rereads, Access issues, Accuracy and completion statistics; Daily reports, Photos, Quantities, Deficiencies, Tests, Meeting notes, Punch lists; Training plan, Materials, Attendance, Skill checklists, Evaluation, Recommendations; Work record, Parts, Status, Tests, Photos, GPS. Proposals should clearly address how each deliverable will be met.
Show 4 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Comparable firm experience 20%, Qualifications availability and depth of personnel 20%, Technical approach quality control safety and documentation 25%, Training and knowledge transfer 10%, Responsive..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Cumberland County?
All active and historical solicitations from Cumberland County are tracked and searchable. As a county agency, Cumberland County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Execution of Proposal (Attachment A), Sample Evaluation Sheet (Attachment B), Sample County Contract (Attachment C), Proposal Cover Sheet and Signature Form (Attachment D), Certification and License V. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Cumberland County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Fayetteville, NC. Review the full solicitation for detailed scope requirements.