County of Los Angeles Sheriff's Department Computer-Aided Dispatch (CAD) Services RFP 499-SH
Los Angeles County Sheriff s DepartmentCounty · Los Angeles, CAThe 30-second brief
The County of Los Angeles Sheriff's Department is soliciting proposals for a modern, integrated Computer-Aided Dispatch (CAD) and Mobile Solution under RFP 499-SH. The project involves replacing a legacy COBOL-based system from the 1980s with a new solution supporting approximately 2,800 Mobile Digital Computers (MDC) across field operations, boats, helicopters, and dispatch centers. Scope includes procurement of all hardware and software, third-party licensing, system interfaces (VESTA 9-1-1, GST Mapper), and ongoing post-implementation maintenance. The Department intends to transition to a centralized call-taking/dispatching model through a phased approach: Phase 1 (Consolidation of dispatchers) and Phase 2 (Consolidation of call-takers). Proposers must provide key staff with technical CAD experience and manage all project activities, including documentation and on-site work at County facilities.
Original SOW, Project Documentation, Status Reports, Demonstrations
Proposed Solution meeting County's Requirements listed in Appendix B
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Summary
The County of Los Angeles Sheriff's Department is soliciting proposals for a modern, integrated Computer-Aided Dispatch (CAD) and Mobile Solution under RFP 499-SH. The project involves replacing a legacy COBOL-based system from the 1980s with a new solution supporting approximately 2,800 Mobile Digital Computers (MDC) across field operations, boats, helicopters, and dispatch centers.
Scope includes procurement of all hardware and software, third-party licensing, system interfaces (VESTA 9-1-1, GST Mapper), and ongoing post-implementation maintenance. The Department intends to transition to a centralized call-taking/dispatching model through a phased approach: Phase 1 (Consolidation of dispatchers) and Phase 2 (Consolidation of call-takers). Proposers must provide key staff with technical CAD experience and manage all project activities, including documentation and on-site work at County facilities.
EVALUATION CRITERIA
Proposed Solution meeting County's Requirements listed in Appendix B
REQUIRED DELIVERABLES
4- Original SOW
- Project Documentation
- Status Reports
- Demonstrations
REQUIRED ATTACHMENTS
5- Attachment A.1 SOW Outline
- Attachment A.2 Deliverable Acceptance Process
- Attachment A.3 Project Control Document
- Attachment A.4 CAD System Interfaces
- Appendix B Solution Requirements Response Matrix
REQUIRED STAFFING
5- Scope location
- Los Angeles, CA
- Reported agency
- County of Los Angeles Sheriff's Department
Questions about this RFP
How do I respond to this RFP from Los Angeles County Sheriff s Department?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Los Angeles County Sheriff s Department in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Project Manager, Scribe, Technical support staff, Programmers, Subject-matter experts. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Original SOW, Project Documentation, Status Reports, Demonstrations. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Proposed Solution meeting County's Requirements listed in Appendix B" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Los Angeles County Sheriff s Department?
All active and historical solicitations from Los Angeles County Sheriff s Department are tracked and searchable. As a county agency, Los Angeles County Sheriff s Department regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A.1 SOW Outline, Attachment A.2 Deliverable Acceptance Process, Attachment A.3 Project Control Document, Attachment A.4 CAD System Interfaces, Appendix B Solution Requirements Response Matr. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Los Angeles County Sheriff s Department for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Los Angeles, CA. Review the full solicitation for detailed scope requirements.