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Connecticut Housing Finance Authority Website Design and Development RFP 2026

Connecticut Housing Finance Authority logoConnecticut Housing Finance Authority
Due
Sep 15, 2026
Deadline passed
Posted
Aug 6, 2026
Primary contact
Shelly Mondo

The 30-second brief

What they're buying

The Connecticut Housing Finance Authority (CHFA) is soliciting proposals for the redesign and replacement of its current public-facing website (www.chfa.org) with a modern, secure, accessible, and user-centered digital platform. The scope of services encompasses website strategy, user experience (UX) design, information architecture, graphic design, development, content migration, systems integration (including Google Analytics and existing production systems), hosting, implementation, staff training, and ongoing support. The new site must be fully responsive and compliant with ADA Title II and WCAG 2.1 Level AA standards by April 26, 2027. The project requires a modern Content Management System (CMS) with configurable user roles and approval workflows. Proposals are due electronically by September 15, 2026, at 4:00 p.m. Inquiries must be directed to Shelly Mondo by August 20, 2026.

What you must deliver

Project management plan, Implementation plan, Discovery findings, Information architecture, Sitemap, Design concepts, Functional prototypes, Configured CMS, Accessibility testing report, Technical documentation, User guides, Source code transfer

How it's scored

Reputation and experience, organization and approach, costs, qualifications of personnel, functionality, tentative timeline, support and training, data conversion/ease of transition, turnkey operation

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Summary

The Connecticut Housing Finance Authority (CHFA) is soliciting proposals for the redesign and replacement of its current public-facing website (www.chfa.org) with a modern, secure, accessible, and user-centered digital platform.

The scope of services encompasses website strategy, user experience (UX) design, information architecture, graphic design, development, content migration, systems integration (including Google Analytics and existing production systems), hosting, implementation, staff training, and ongoing support. The new site must be fully responsive and compliant with ADA Title II and WCAG 2.1 Level AA standards by April 26, 2027. The project requires a modern Content Management System (CMS) with configurable user roles and approval workflows. Proposals are due electronically by September 15, 2026, at 4:00 p.m. Inquiries must be directed to Shelly Mondo by August 20, 2026.

EVALUATION CRITERIA

9
  • Reputation and experience
  • Organization and approach
  • Costs
  • Qualifications of personnel
  • Functionality
  • Tentative timeline
  • Support and training
  • Data conversion/ease of transition
  • Turnkey operation

REQUIRED DELIVERABLES

12
  • Project management plan
  • Implementation plan
  • Discovery findings
  • Information architecture
  • Sitemap
  • Design concepts
  • Functional prototypes
  • Configured CMS
  • Accessibility testing report
  • Technical documentation
  • User guides
  • Source code transfer

REQUIRED ATTACHMENTS

4
  • Exhibit A (Representations and Certifications)
  • Exhibit B (OPM Form 1 and SEEC Form 10)
  • Exhibit C (Ethics and Insurance requirements)
  • SOC 2 Type II report

REQUIRED STAFFING

Project manager, project team members

Scope location
Rocky Hill, CT

Questions about this RFP

How do I respond to this RFP from Connecticut Housing Finance Authority?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 15, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. For questions, contact Shelly Mondo.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Connecticut Housing Finance Authority in CT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Shelly Mondo. Questions and answers are typically shared with all prospective bidders.

What staffing is required for this project?

This solicitation outlines specific staffing requirements. The required roles include: Project manager, project team members. Proposers should demonstrate relevant qualifications and experience for each required role.

What are the key deliverables?

The solicitation specifies the following deliverables: Project management plan, Implementation plan, Discovery findings, Information architecture, Sitemap, Design concepts, Functional prototypes, Configured CMS, Accessibility testing report, Technical documentation, User guides, Source code transfer. Proposals should clearly address how each deliverable will be met.

Show 4 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Reputation and experience, organization and approach, costs, qualifications of personnel, functionality, tentative timeline, support and training, data conversion/ease of transition, turnkey operation" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Connecticut Housing Finance Authority?

All active and historical solicitations from Connecticut Housing Finance Authority are tracked and searchable. As a state housing authority agency, Connecticut Housing Finance Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Exhibit A (Representations and Certifications), Exhibit B (OPM Form 1 and SEEC Form 10), Exhibit C (Ethics and Insurance requirements), SOC 2 Type II report. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Connecticut Housing Finance Authority for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Rocky Hill, CT. Review the full solicitation for detailed scope requirements.

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