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Connecticut Energy Efficiency Board - CT EEB Contractor Ombudsperson RFP 2026 - Three-Year Term

Energy Efficiency Board | State of Connecticut
Due
May 7, 2026
Deadline passed
Posted
Mar 12, 2026
Contract term
3 years

The 30-second brief

What they're buying

The Connecticut Energy Efficiency Board (EEB) and participating utilities (Eversource Energy, The United Illuminating Company, Southern Connecticut Gas, and Connecticut Natural Gas) are soliciting proposals for a Contractor Ombudsperson to serve residential Home Energy Solutions (HES) and Home Energy Solutions-Income Eligible (HES-IE) program contractors under the Conservation and Load Management (C&LM) programs. The Contractor Ombudsperson will serve as an impartial resource to facilitate communication, informal conflict resolution, and information flow between residential contractors, the EEB, and the Connecticut Department of Energy and Environmental Protection (DEEP). The initial contract term is three years, starting January 1, 2027 through December 31, 2029, with an expected level of effort of approximately 25 to 40 hours per month. Proposals are due by May 7, 2026, at 5:00 PM EST, submitted via email to [email protected].

How it's scored

Qualifications, prior experience, references, proposed budget and pricing information

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Summary

The Connecticut Energy Efficiency Board (EEB) and participating utilities (Eversource Energy, The United Illuminating Company, Southern Connecticut Gas, and Connecticut Natural Gas) are soliciting proposals for a Contractor Ombudsperson to serve residential Home Energy Solutions (HES) and Home Energy Solutions-Income Eligible (HES-IE) program contractors under the Conservation and Load Management (C&LM) programs.

The Contractor Ombudsperson will serve as an impartial resource to facilitate communication, informal conflict resolution, and information flow between residential contractors, the EEB, and the Connecticut Department of Energy and Environmental Protection (DEEP). The initial contract term is three years, starting January 1, 2027 through December 31, 2029, with an expected level of effort of approximately 25 to 40 hours per month. Proposals are due by May 7, 2026, at 5:00 PM EST, submitted via email to [email protected].

EVALUATION CRITERIA

4
  • Qualifications
  • Prior experience
  • References
  • Proposed budget and pricing information

REQUIRED ATTACHMENTS

Organization Conflict of Interest Disclosure Statement, proposal including qualifications, prior experience, references (3 minimum), proposed budget with hourly and total compensation, estimated expenses, estimated administrative and support hours, overhead and/or management costs, 6.35% business service tax on labor (only for Connecticut residents who are consultants), and written response accepting terms and conditions or explaining requested exceptions

Duration
36 months
Scope location
Hartford, CT
Reported agency
Connecticut Energy Efficiency Board

Questions about this RFP

How do I respond to this RFP from Energy Efficiency Board | State of Connecticut?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 7, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected].

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Energy Efficiency Board | State of Connecticut in CT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications, prior experience, references, proposed budget and pricing information" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Energy Efficiency Board | State of Connecticut?

All active and historical solicitations from Energy Efficiency Board | State of Connecticut are tracked and searchable. As a state agency, Energy Efficiency Board | State of Connecticut regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Organization Conflict of Interest Disclosure Statement, proposal including qualifications, prior experience, references (3 minimum), proposed budget with hourly and total compensation, estimated expen. Review the full document from Energy Efficiency Board | State of Connecticut for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Hartford, CT. Review the full solicitation for detailed scope requirements.

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