Connecticut Energy Efficiency Board - Contractor Ombudsperson RFP 2026
Energy Efficiency Board | State of ConnecticutState · New Britain, CT- Due
- Aug 7, 2026
- Deadline passed
- Posted
- Jun 12, 2026
- Contract term
- 3 years
The 30-second brief
The Connecticut Energy Efficiency Board (EEB) is soliciting proposals for a Contractor Ombudsperson to serve residential Home Energy Solutions (HES) and Home Energy Solutions-Income Eligible (HES-IE) program contractors under the Conservation and Load Management (C&LM) Programs. The ombudsperson will act as an impartial, neutral resource to gather and synthesize feedback, facilitate informal conflict resolution, support communication between contractors, the EEB, and DEEP, and assist with meeting coordination and reporting. The initial contract term is three years starting February 1, 2027, with proposals due by August 7, 2026. Applicants must have professional ombudsperson or mediation experience, independence from utilities and the EEB, and familiarity with energy efficiency programs.
Creation of EEB Contractor Ombudsperson Charter, Contractor Engagement Communication and Issue Management, Support EEB Committee and CTAC Meeting Coordination and Reporting
Qualifications, prior experience, references, proposed budget, ombudsperson experience, mediation conflict resolution facilitation or stakeholder engagement experience, familiarity with EEB and C&LM programs
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Summary
The Connecticut Energy Efficiency Board (EEB) is soliciting proposals for a Contractor Ombudsperson to serve residential Home Energy Solutions (HES) and Home Energy Solutions-Income Eligible (HES-IE) program contractors under the Conservation and Load Management (C&LM) Programs.
The ombudsperson will act as an impartial, neutral resource to gather and synthesize feedback, facilitate informal conflict resolution, support communication between contractors, the EEB, and DEEP, and assist with meeting coordination and reporting. The initial contract term is three years starting February 1, 2027, with proposals due by August 7, 2026. Applicants must have professional ombudsperson or mediation experience, independence from utilities and the EEB, and familiarity with energy efficiency programs.
EVALUATION CRITERIA
7- Qualifications
- Prior experience
- References
- Proposed budget
- Ombudsperson experience
- Mediation conflict resolution facilitation or stakeholder engagement experience
- Familiarity with EEB and C&LM programs
REQUIRED DELIVERABLES
3- Creation of EEB Contractor Ombudsperson Charter
- Contractor Engagement Communication and Issue Management
- Support EEB Committee and CTAC Meeting Coordination and Reporting
REQUIRED ATTACHMENTS
9- Organization Conflict of Interest Disclosure Statement
- Qualifications
- Prior experience
- References
- Proposed budget with hourly and total compensation
- Estimated expenses
- Estimated administrative and support hours
- Overhead and/or management costs
- Acceptance of terms and conditions or written response explaining exceptions
- Submit to
- [email protected]
- Scope location
- Connecticut, CT
- Reported agency
- Connecticut Energy Efficiency Board
Questions about this RFP
How do I respond to this RFP from Energy Efficiency Board | State of Connecticut?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 7, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected].
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Energy Efficiency Board | State of Connecticut in CT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What are the key deliverables?
The solicitation specifies the following deliverables: Creation of EEB Contractor Ombudsperson Charter, Contractor Engagement Communication and Issue Management, Support EEB Committee and CTAC Meeting Coordination and Reporting. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications, prior experience, references, proposed budget, ombudsperson experience, mediation conflict resolution facilitation or stakeholder engagement experience, familiarity with EEB and C&LM p..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Energy Efficiency Board | State of Connecticut?
All active and historical solicitations from Energy Efficiency Board | State of Connecticut are tracked and searchable. As a state agency, Energy Efficiency Board | State of Connecticut regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Organization Conflict of Interest Disclosure Statement, qualifications, prior experience, references, proposed budget with hourly and total compensation, estimated expenses, estimated administrative a. Review the full document from Energy Efficiency Board | State of Connecticut for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Connecticut, CT. Review the full solicitation for detailed scope requirements.
