Collier County - Paratransit Dispatch and Monitoring Software (Grant Funded) - RFP 26-8704 (2026)
Collier CountyCounty · Naples, FL- Due
- Dec 10, 2026
- 35 days left
- Posted
- Nov 2, 2026
- Contract term
- 6 years
- Primary contact
- Hannah Jones
- (239) 252-1306
The 30-second brief
Collier County is seeking proposals for a fully automated, real-time, batch order taking, scheduling, and dispatching software solution to schedule standard paratransit demand response trips for CATconnect. The solution must combine GIS based route mapping tools with trip reservation, schedule, and route generation, supporting a minimum of 48 revenue vehicles. Key technical requirements include a cloud-based architecture, web interface, passenger/eligibility portal, IVR, ad-hoc and standard reporting, account-based payment solutions, and operator mobile application compatibility. The submission deadline is December 10, 2026, with a pre-proposal conference on November 10, 2026. Historical annual spending is approximately $60,000.
Business Plan (30),Cost of Services to the County (20),Experience and Capacity of the Firm (35),Specialized Expertise of Team Members (15)
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Summary
Collier County is seeking proposals for a fully automated, real-time, batch order taking, scheduling, and dispatching software solution to schedule standard paratransit demand response trips for CATconnect.
The solution must combine GIS based route mapping tools with trip reservation, schedule, and route generation, supporting a minimum of 48 revenue vehicles. Key technical requirements include a cloud-based architecture, web interface, passenger/eligibility portal, IVR, ad-hoc and standard reporting, account-based payment solutions, and operator mobile application compatibility. The submission deadline is December 10, 2026, with a pre-proposal conference on November 10, 2026. Historical annual spending is approximately $60,000.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
Form 1: Vendor Declaration Statement,Form 2: Conflict of Interest Certification,Form 3: Immigration Affidavit Certification,Form 4: Reference Questionnaire,Form 5: Grant Provisions and Assurances package,Vendor W-9 Form,E-Verify Memorandum of Understanding or Company Profile page,Proof of status from Division of Corporations - Florida Department of State,Bid bond,Insurance certificate
- Submit to
- https://procurement.opengov.com/portal/collier-county-fl
- Duration
- 96 months
- Scope location
- Naples, FL
Questions about this RFP
How do I respond to this RFP from Collier County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 10, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/collier-county-fl. For questions, contact Hannah Jones.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Collier County in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Hannah Jones at (239) 252-1306. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Business Plan (30),Cost of Services to the County (20),Experience and Capacity of the Firm (35),Specialized Expertise of Team Members (15)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Collier County?
All active and historical solicitations from Collier County are tracked and searchable. As a county agency, Collier County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 6 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 10, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Form 1: Vendor Declaration Statement,Form 2: Conflict of Interest Certification,Form 3: Immigration Affidavit Certification,Form 4: Reference Questionnaire,Form 5: Grant Provisions and Assurances pack. Review the full document from Collier County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Naples, FL. Review the full solicitation for detailed scope requirements.