City of Zephyrhills General Information Technology Services RFQ 2026-008 (2026)
City of ZephyrhillsCity · Zephyrhills, FL- Due
- Dec 9, 2026
- 26 days left
- Posted
- Nov 11, 2026
- Contract term
- 3 years
- Primary contact
- Kari Barnhill
- (813) 780-0000 ext 3536
The 30-second brief
The City of Zephyrhills, Florida is soliciting proposals from qualified, licensed, and experienced firms to provide comprehensive general information technology support and managed services. The selected consultant shall supplement the City Information Technology Department and provide enterprise network, cybersecurity, cloud, systems, telecommunications, endpoint, backup, monitoring, and help desk services for City and Police facilities. Services include network architecture, WatchGuard firewall maintenance, Microsoft Azure and Synology backup support, Microsoft 365 administration, 3CX phone system support, GFI MailArchiver, and FDLE/CJIS compliance for police environments. The submission deadline is December 9, 2026, at 9:00 am, with clarification questions due by November 25, 2026.
Technical approach and required platform expertise (25%), Firm Qualifications and Comparable Municipal/Public-Safety Experience (15%), Qualifications, Certifications, and Experience of Assigned Personnel, including FDLE/CJIS readiness (20%), Service Delivery, Monitoring, Emergency Response, On-site Response Capability, and Staffing/Dispatch Model (20%), Transition, Reporting, References, and Past Performance (10%), Cost and Overall Value (10%)
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Summary
The City of Zephyrhills, Florida is soliciting proposals from qualified, licensed, and experienced firms to provide comprehensive general information technology support and managed services.
The selected consultant shall supplement the City Information Technology Department and provide enterprise network, cybersecurity, cloud, systems, telecommunications, endpoint, backup, monitoring, and help desk services for City and Police facilities. Services include network architecture, WatchGuard firewall maintenance, Microsoft Azure and Synology backup support, Microsoft 365 administration, 3CX phone system support, GFI MailArchiver, and FDLE/CJIS compliance for police environments. The submission deadline is December 9, 2026, at 9:00 am, with clarification questions due by November 25, 2026.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
13- ACCEPTANCE.docx
- FIRM_DATA_SHEET_-_SUB-CONSULTANTS
- References.docx
- PUBLIC_ENTITY_CRIMES.docx
- NON-COLLUSIVE_AFFIDAVIT.docx
- No_Coercion_of_Labor_Affidavit
- Foreign_Country_of_Concern_Attestation
- Anti-Human_Trafficking_Affidavit
- Statement of E-Verify Requirements Compliance
- Certification Regarding Debarment
- Suspension
- Ineligibility and Voluntary Exclusions
- RFQ Acceptance
REQUIRED STAFFING
10- Submit to
- https://procurement.opengov.com/portal/zephyrhillsfl
- Duration
- 36 months
- Scope location
- Zephyrhills, FL
Questions about this RFQ
How do I respond to this RFQ from City of Zephyrhills?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 9, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/zephyrhillsfl. For questions, contact Kari Barnhill.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including City of Zephyrhills in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kari Barnhill at (813) 780-0000 ext 3536. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Account or Project Manager, Systems and Cloud Architect, Senior Network and Security Engineer, Senior Systems and Server Engineer, Microsoft 365 Administrator, Endpoint and Help Desk Technician, 3CX Telephony Technician, Backup and Recovery Specialist, Digital Signage Support Technician, After-Hours. Proposers should demonstrate relevant qualifications and experience for each required role.
Show 6 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical approach and required platform expertise (25%), Firm Qualifications and Comparable Municipal/Public-Safety Experience (15%), Qualifications, Certifications, and Experience of Assigned Person..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Zephyrhills?
All active and historical solicitations from City of Zephyrhills are tracked and searchable. As a city agency, City of Zephyrhills regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 9, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: ACCEPTANCE.docx, FIRM_DATA_SHEET_-_SUB-CONSULTANTS, References.docx, PUBLIC_ENTITY_CRIMES.docx, NON-COLLUSIVE_AFFIDAVIT.docx, No_Coercion_of_Labor_Affidavit, Foreign_Country_of_Concern_Attestation, An. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Zephyrhills for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Zephyrhills, FL. Review the full solicitation for detailed scope requirements.
