City of Woonsocket Ambulance Billing & Collection Services RFP 6339
City of WoonsocketCity · Woonsocket, RI- Due
- Mar 6, 2026
- Deadline passed
- Posted
- Feb 6, 2026
- Contract term
- 3 years
- Primary contact
- Ken Allaire
The 30-second brief
The City of Woonsocket is seeking a qualified contractor to provide comprehensive ambulance billing and collection services for all of its Advanced Life Support (ALS & ALS 2) runs, Basic Life Support (BLS) runs, Specialty Care runs and Treatment without transport operations, including mileage & supplies used in the operation of services.
Preparing and submitting claims, Managing collections and payment processing, Providing monthly financial reports, Assisting with patient inquiries, Maintaining HIPAA compliance
Overall experience, Quality of Services and Project Understanding and Approach, Capacity and Staffing to Deliver the Project, General Impression of Proposal, Inclusion of Additional, Added Value Services
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Summary
The City of Woonsocket is seeking a qualified contractor to provide comprehensive ambulance billing and collection services for all of its Advanced Life Support (ALS & ALS 2) runs, Basic Life Support (BLS) runs, Specialty Care runs and Treatment without transport operations, including mileage & supplies used in the operation of services.
EVALUATION CRITERIA
6- Overall experience
- Quality of Services and Project Understanding and Approach
- Capacity and Staffing to Deliver the Project
- General Impression of Proposal
- Inclusion of Additional
- Added Value Services
REQUIRED DELIVERABLES
5- Preparing and submitting claims
- Managing collections and payment processing
- Providing monthly financial reports
- Assisting with patient inquiries
- Maintaining HIPAA compliance
REQUIRED ATTACHMENTS
4- Subcontractor Disclosure Form
- References
- Proposal
- Affidavit Signature Page
REQUIRED STAFFING
3- Submit to
- Woonsocket City Hall, Office of Purchasing, 169 Main Street, Woonsocket, RI 02895 or uploaded electronically on “BidNet”
- Duration
- 24 months
- Scope location
- Woonsocket, Rhode Island
Questions about this RFP
How do I respond to this RFP from City of Woonsocket?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Woonsocket City Hall, Office of Purchasing, 169 Main Street, Woonsocket, RI 02895 or uploaded electronically on “BidNet”. For questions, contact Ken Allaire.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Woonsocket in RI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Ken Allaire. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Account Manager, Compliance Officer, Billing Specialist. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Preparing and submitting claims, Managing collections and payment processing, Providing monthly financial reports, Assisting with patient inquiries, Maintaining HIPAA compliance. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Overall experience, Quality of Services and Project Understanding and Approach, Capacity and Staffing to Deliver the Project, General Impression of Proposal, Inclusion of Additional, Added Value Servi..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Woonsocket?
All active and historical solicitations from City of Woonsocket are tracked and searchable. As a city agency, City of Woonsocket regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Subcontractor Disclosure Form, References, Proposal, Affidavit Signature Page. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Woonsocket for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Woonsocket, Rhode Island. Review the full solicitation for detailed scope requirements.