City of South San Francisco Staffing and Service Levels Study RFP 2021-RFP-063, 2026
City of South San FranciscoCity · South San Francisco, CA- Due
- Nov 24, 2026
- 17 days left
- Posted
- Oct 26, 2026
- Primary contact
- Leah Lockhart
- (650) 877-8522
The 30-second brief
The City of South San Francisco seeks proposals from qualified consultants and firms to conduct a comprehensive staffing and service delivery study for all city departments. The purpose of this study is to analyze current and projected service needs over the next 10 years and develop recommendations for staff resource planning and deployment while maintaining financial sustainability. The study is a two-part process: phase one focuses on public safety services including police, police dispatch, fire, and EMS services; phase two covers operational and administrative departments including economic and community development, library, parks and recreation, public works, city manager, finance, IT, human resources, and the city clerk. Proposals are due by November 23, 2026, at 5:00 PM PST. The project includes a pre-proposal question deadline of November 3, 2026, and a notice of interest deadline of November 4, 2026. Required submissions include a transmittal letter, general information and proposed methodology, staffing details, three client references including two municipal clients, fee proposals, and a non-confidential sample report.
Qualifications of proposed team members including related prior experience (weights not stated), study methodology and approach, demonstrated ability to work effectively with elected officials, management, attorneys, staff and union representatives, quality of finished reports, cost and availability of services, conformance to terms and conditions, references
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Summary
The City of South San Francisco seeks proposals from qualified consultants and firms to conduct a comprehensive staffing and service delivery study for all city departments.
The purpose of this study is to analyze current and projected service needs over the next 10 years and develop recommendations for staff resource planning and deployment while maintaining financial sustainability. The study is a two-part process: phase one focuses on public safety services including police, police dispatch, fire, and EMS services; phase two covers operational and administrative departments including economic and community development, library, parks and recreation, public works, city manager, finance, IT, human resources, and the city clerk. Proposals are due by November 23, 2026, at 5:00 PM PST. The project includes a pre-proposal question deadline of November 3, 2026, and a notice of interest deadline of November 4, 2026. Required submissions include a transmittal letter, general information and proposed methodology, staffing details, three client references including two municipal clients, fee proposals, and a non-confidential sample report.
EVALUATION CRITERIA
Qualifications of proposed team members including related prior experience (weights not stated), study methodology and approach, demonstrated ability to work effectively with elected officials, management, attorneys, staff and union representatives, quality of finished reports, cost and availability of services, conformance to terms and conditions, references
REQUIRED ATTACHMENTS
6- Transmittal letter
- Three client references
- Fee proposal
- Sample report
- Certificate of liability insurance
- W-9
- Submit to
- https://procurement.opengov.com/portal/ssf/projects/320585/document?projectId=2021-RFP-063 or PO Box 711, South San Francisco, CA 94083-0711
- Scope location
- South San Francisco, CA
Questions about this RFP
How do I respond to this RFP from City of South San Francisco?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 24, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/ssf/projects/320585/document?projectId=2021-RFP-063 or PO Box 711, South San Francisco, CA 94083-0711. For questions, contact Leah Lockhart.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of South San Francisco in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Leah Lockhart at (650) 877-8522. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications of proposed team members including related prior experience (weights not stated), study methodology and approach, demonstrated ability to work effectively with elected officials, manage..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of South San Francisco?
All active and historical solicitations from City of South San Francisco are tracked and searchable. As a city agency, City of South San Francisco regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 24, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: transmittal letter, three client references, fee proposal, sample report, certificate of liability insurance, W-9. Review the full document from City of South San Francisco for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: South San Francisco, CA. Review the full solicitation for detailed scope requirements.