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City of Redmond Enterprise Content Management Software and Implementation Services RFP 10915-26

City of Redmond logoCity of Redmond
Due
Oct 2, 2026
Deadline passed
Posted
Aug 25, 2026
Primary contact
Katia Matuzova

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Summary

The City of Redmond is soliciting proposals under RFP 10915-26 for Enterprise Content Management (ECM) software and implementation services.

The goal is to implement a citywide ECM system to unify records management, streamline Public Records Requests management, improve document search, and facilitate the cataloging of records and support for record retention policies. The project seeks to reduce manual intervention through strategic document management tools. Preferred vendors should have experience implementing similar solutions for cities of comparable size, specifically in Washington State. Proposals are due by October 2, 2026, at 4:00 PM. Questions must be submitted to Katia Matuzova by September 9, 2026, at 2:00 PM PST. Required attachments include Exhibits A, B, and C, which must be submitted in their original electronic format via the DocuSign Bidder Submittal Form.

REQUIRED ATTACHMENTS

3
  • Exhibit A
  • Exhibit B
  • Exhibit C
Scope location
Redmond, WA

Questions about this RFP

How do I respond to this RFP from City of Redmond?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 2, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Katia Matuzova.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Redmond in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Katia Matuzova. Questions and answers are typically shared with all prospective bidders.

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Where can I find more RFPs from City of Redmond?

All active and historical solicitations from City of Redmond are tracked and searchable. As a city agency, City of Redmond regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Exhibit A, Exhibit B, Exhibit C. Review the full document from City of Redmond for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Redmond, WA. Review the full solicitation for detailed scope requirements.

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