City of Pittsburgh - Language Access and Communication Services - 2026-RFP-212 (2026)
City of PittsburghCity · Pittsburgh, PA- Due
- Nov 17, 2026
- 21 days left
- Posted
- Oct 20, 2026
- Contract term
- 4 years
- Primary contact
- Jessie Nusser
- (412) 255-2458
The 30-second brief
The City of Pittsburgh, Office of Management and Budget, requests proposals for language accessibility and communication services on an as-needed basis city-wide. Services include online, telephone, and video remote interpretation (VRI), written translation services, live captioning, language access and cultural competency training, and language proficiency testing. The agreement is for four (4) years. Submission deadline is November 17, 2026. Pre-proposal meeting on November 3, 2026. Question submission deadline is November 10, 2026. Evaluation criteria emphasize qualifications, project team, project approach, and cost proposal, with good faith efforts for MWDBE/VOSB participation.
Interpretation Services (online), Interpretation Services (telephone), Interpretation Services (video remote interpretation-VRI), Written Translation Services, Live Captioning Services, Language Access and Cultural Competency Training, Language Proficiency Testing
Firm's Qualifications, Experience and References (15%), Qualifications of Project Team (15%), Project Approach and Plan (30%), Cost Proposal (30%), MWDBE/VOSB Good Faith Effort (10%)
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Summary
The City of Pittsburgh, Office of Management and Budget, requests proposals for language accessibility and communication services on an as-needed basis city-wide.
Services include online, telephone, and video remote interpretation (VRI), written translation services, live captioning, language access and cultural competency training, and language proficiency testing. The agreement is for four (4) years. Submission deadline is November 17, 2026. Pre-proposal meeting on November 3, 2026. Question submission deadline is November 10, 2026. Evaluation criteria emphasize qualifications, project team, project approach, and cost proposal, with good faith efforts for MWDBE/VOSB participation.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
7- Interpretation Services (online)
- Interpretation Services (telephone)
- Interpretation Services (video remote interpretation-VRI)
- Written Translation Services
- Live Captioning Services
- Language Access and Cultural Competency Training
- Language Proficiency Testing
REQUIRED ATTACHMENTS
4- Equal Opportunity Review Commission (EORC) Participation Form
- Vendor Contact Sheet
- Vendor Registration Form
- W-9
- Submit to
- https://secure.procurenow.com/portal/pittsburghpa
- Scope location
- Pittsburgh, PA
Questions about this RFP
How do I respond to this RFP from City of Pittsburgh?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 17, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://secure.procurenow.com/portal/pittsburghpa. For questions, contact Jessie Nusser.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Pittsburgh in PA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jessie Nusser at (412) 255-2458. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Interpretation Services (online), Interpretation Services (telephone), Interpretation Services (video remote interpretation-VRI), Written Translation Services, Live Captioning Services, Language Access and Cultural Competency Training, Language Proficiency Testing. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Firm's Qualifications, Experience and References (15%), Qualifications of Project Team (15%), Project Approach and Plan (30%), Cost Proposal (30%), MWDBE/VOSB Good Faith Effort (10%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Pittsburgh?
All active and historical solicitations from City of Pittsburgh are tracked and searchable. As a city agency, City of Pittsburgh regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 4 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 17, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Equal Opportunity Review Commission (EORC) Participation Form, Vendor Contact Sheet, Vendor Registration Form, W-9. Review the full document from City of Pittsburgh for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Pittsburgh, PA. Review the full solicitation for detailed scope requirements.