City of Phoenix - Physical Security Event Monitoring System - RFP GGS-27-0439 (2026)
City of PhoenixCity · Phoenix, AZ- Due
- Dec 21, 2026
- 36 days left
- Posted
- Nov 13, 2026
- Contract term
- 5 years
- Primary contact
- Jennifer Nieschulz
- (602) 256-4317
The 30-second brief
The City of Phoenix Water Services Department is seeking a qualified contractor to provide integrator services for the replacement of the legacy Physical Security Event Monitoring System (PSEM) application, utilizing Software House C•CURE 9000. The selected contractor will furnish labor to install and upgrade software, install and replace system components, conduct Preventative Maintenance Inspections (PMI), and repair faulty equipment across water, wastewater, and remote facilities in Maricopa County. The contract term is 5 years with a commencement date of March 31, 2027. Submissions are due by December 21, 2026, with a pre-offer conference on November 20, 2026, and written inquiries due by December 4, 2026. Required pre-award qualifications include stable ownership and core staffing for at least five years, continuous experience providing electronic security system services, and Certified Integrator Certification for Software House software and hardware.
Provide the labor to install and upgrade software; Install and replace system components; Provide preventative maintenance inspections and repair faulty equipment; Complete component replacement and system deployment in a live operational environment
Experience and Capability - 480, Method of Approach - 475, Pricing Proposal 106
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Summary
The City of Phoenix Water Services Department is seeking a qualified contractor to provide integrator services for the replacement of the legacy Physical Security Event Monitoring System (PSEM) application, utilizing Software House C•CURE 9000.
The selected contractor will furnish labor to install and upgrade software, install and replace system components, conduct Preventative Maintenance Inspections (PMI), and repair faulty equipment across water, wastewater, and remote facilities in Maricopa County. The contract term is 5 years with a commencement date of March 31, 2027. Submissions are due by December 21, 2026, with a pre-offer conference on November 20, 2026, and written inquiries due by December 4, 2026. Required pre-award qualifications include stable ownership and core staffing for at least five years, continuous experience providing electronic security system services, and Certified Integrator Certification for Software House software and hardware.
EVALUATION CRITERIA
3- Experience and Capability - 480
- Method of Approach - 475
- Pricing Proposal 106
REQUIRED DELIVERABLES
4- Provide the labor to install and upgrade software
- Install and replace system components
- Provide preventative maintenance inspections and repair faulty equipment
- Complete component replacement and system deployment in a live operational environment
REQUIRED ATTACHMENTS
18- Acceptance of Offer Form 2026
- Exhibit 1 MOP
- Payment Terms & Options
- Certification Regarding Debarment
- Suspension
- Other Ineligibility and Voluntary Exclusion
- Conflict of Interest and Transparency
- References
- Contractor Licensing Requirements
- Offer Page
- Heat Safety Compliance
- Offeror's IRS W9 Form
- Emergency 24-Hour Service Contact
- Place of Business
- PSEM Narrative Proposal Questionnaire
- Attachment B - Pricing Proposal
- Emergency Response Plan
- After Action Report
- Submit to
- https://procurement.opengov.com/portal/phoenix/projects/292910
- Scope location
- Phoenix, AZ
Questions about this RFP
How do I respond to this RFP from City of Phoenix?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 21, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/phoenix/projects/292910. For questions, contact Jennifer Nieschulz.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Phoenix in AZ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jennifer Nieschulz at (602) 256-4317. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Provide the labor to install and upgrade software; Install and replace system components; Provide preventative maintenance inspections and repair faulty equipment; Complete component replacement and system deployment in a live operational environment. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience and Capability - 480, Method of Approach - 475, Pricing Proposal 106" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Phoenix?
All active and historical solicitations from City of Phoenix are tracked and searchable. As a city agency, City of Phoenix regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 21, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Acceptance of Offer Form 2026, Exhibit 1 MOP, Payment Terms & Options, Certification Regarding Debarment, Suspension, and Other Ineligibility and Voluntary Exclusion, Conflict of Interest and Transpar. Review the full document from City of Phoenix for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Phoenix, AZ. Review the full solicitation for detailed scope requirements.
