City of Ottawa Credit Card Processing Services RFP 2026
City of OttawaCity · Ottawa, KS- Due
- Mar 31, 2026
- Deadline passed
- Posted
- Mar 4, 2026
- Contract term
- 3 years
- Primary contact
- Melanie Landis
- (785) 229-3615
The 30-second brief
The City of Ottawa is seeking proposals from vendors to provide full-service debit and credit card processing services. The selected vendor will be responsible for processing payments across multiple channels, including utilities, permits/fees, and municipal court fines, both in-person and online. The contract will be for an initial three-year term with options for renewal.
Credit card processing services, Including transaction processing, Reporting, Technical support, And hardware.
Ability to meet payment processing needs, company qualifications, personnel, and organization strengths and achievements, experience with similar work, supply references, time schedule and costs.
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Summary
The City of Ottawa is seeking proposals from vendors to provide full-service debit and credit card processing services.
The selected vendor will be responsible for processing payments across multiple channels, including utilities, permits/fees, and municipal court fines, both in-person and online. The contract will be for an initial three-year term with options for renewal.
EVALUATION CRITERIA
7- Ability to meet payment processing needs
- Company qualifications
- Personnel
- Organization strengths and achievements
- Experience with similar work
- Supply references
- Time schedule and costs
REQUIRED DELIVERABLES
5- Credit card processing services
- Including transaction processing
- Reporting
- Technical support
- Hardware
- Submit to
- City of Ottawa, City Clerk, 101 S. Hickory, P.O. Box 60, Ottawa, KS 66067
Questions about this RFP
How do I respond to this RFP from City of Ottawa?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 31, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: City of Ottawa, City Clerk, 101 S. Hickory, P.O. Box 60, Ottawa, KS 66067. For questions, contact Melanie Landis.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Ottawa in KS, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Melanie Landis at (785) 229-3615. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Credit card processing services, Including transaction processing, Reporting, Technical support, And hardware.. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Ability to meet payment processing needs, company qualifications, personnel, and organization strengths and achievements, experience with similar work, supply references, time schedule and costs." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Ottawa?
All active and historical solicitations from City of Ottawa are tracked and searchable. As a city agency, City of Ottawa regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Ottawa for the complete list.