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City of New London UCaaS - Unified Communications Platform RFP 2026-11 CONL

City of New London logoCity of New London
Due
Mar 12, 2026
Deadline passed
Posted
Feb 5, 2026
Primary contact
Joshua Montague
(860) 447-5215

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Summary

The City of New London is soliciting pricing proposals from qualified providers for a Unified Communications (UCaaS) platform.

The procurement seeks cloud-based solutions that meet or exceed current city requirements and provide a robust, scalable infrastructure for future growth. A critical requirement is that all proposals must be compatible with the existing Ring Central system currently utilized at the City's Community Recreation Center. The project is identified as projectId 2026-11 CONL. Proposals are due by March 12, 2026, at 13 Masonic Street, New London, CT. A Notice of Interest is required by February 19, 2026. Primary contact for this solicitation is Joshua Montague at (860) 447-5215.

REQUIRED ATTACHMENTS

3
  • Project_document_snapshot
  • Payment_&_Performance
  • Sample_Contract
Submit to
13 Masonic Street, New London, CT, 06320
Scope location
New London, CT

Questions about this RFP

How do I respond to this RFP from City of New London?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 12, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 13 Masonic Street, New London, CT, 06320. For questions, contact Joshua Montague.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of New London in CT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Joshua Montague at (860) 447-5215. Questions and answers are typically shared with all prospective bidders.

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Where can I find more RFPs from City of New London?

All active and historical solicitations from City of New London are tracked and searchable. As a city agency, City of New London regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: project_document_snapshot, Payment_&_Performance, Sample_Contract. Review the full document from City of New London for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: New London, CT. Review the full solicitation for detailed scope requirements.

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