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City of Moberly IT Administrative Services RFP 2025

City of Moberly logoCity of Moberly
Due
Dec 30, 2025
Deadline passed
Posted
Dec 3, 2025
Contract term
2 years
Primary contact
Greg Hodge
(660) 269-7614

The 30-second brief

What they're buying

The City of Moberly is seeking proposals for comprehensive IT administration services for its technology infrastructure across multiple facilities. The scope includes maintenance, monitoring, and incident response for 4 physical and 3 virtual servers, approximately 105 computers (desktops, laptops, tablets), 35 printers, and 125 Microsoft 365/Exchange licenses. Additional requirements involve network device management (firewalls, switches, routers), data backup, disaster recovery, hardware lifecycle planning, and assisting with a PBX to VoIP telephone system conversion. Vendors must provide 24/7/365 support and have at least 4 years of experience, preferably with municipal clients. Sealed bids are due by December 30, 2025, with a contract term of two years beginning February 1, 2026.

What you must deliver

Company Information, Pricing breakdown, Three customer references, Sample contract or service agreement

How it's scored

Minimum 4 years experience, 24/7/365 support capability, Municipal/public-sector experience

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Summary

The City of Moberly is seeking proposals for comprehensive IT administration services for its technology infrastructure across multiple facilities.

The scope includes maintenance, monitoring, and incident response for 4 physical and 3 virtual servers, approximately 105 computers (desktops, laptops, tablets), 35 printers, and 125 Microsoft 365/Exchange licenses. Additional requirements involve network device management (firewalls, switches, routers), data backup, disaster recovery, hardware lifecycle planning, and assisting with a PBX to VoIP telephone system conversion. Vendors must provide 24/7/365 support and have at least 4 years of experience, preferably with municipal clients. Sealed bids are due by December 30, 2025, with a contract term of two years beginning February 1, 2026.

EVALUATION CRITERIA

3
  • Minimum 4 years experience
  • 24/7/365 support capability
  • Municipal/public-sector experience

REQUIRED DELIVERABLES

4
  • Company Information
  • Pricing breakdown
  • Three customer references
  • Sample contract or service agreement

REQUIRED ATTACHMENTS

4
  • Schedule A
  • Schedule B
  • Schedule C
  • Schedule D
Submit to
City Clerk, 101 W. Reed St., Moberly, MO 65270
Scope location
Moberly, MO

Questions about this RFP

How do I respond to this RFP from City of Moberly?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 30, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City Clerk, 101 W. Reed St., Moberly, MO 65270. For questions, contact Greg Hodge.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Moberly in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Greg Hodge at (660) 269-7614. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Company Information, Pricing breakdown, Three customer references, Sample contract or service agreement. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Minimum 4 years experience, 24/7/365 support capability, Municipal/public-sector experience" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Moberly?

All active and historical solicitations from City of Moberly are tracked and searchable. As a city agency, City of Moberly regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 2 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Schedule A, Schedule B, Schedule C, Schedule D. Review the full document from City of Moberly for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Moberly, MO. Review the full solicitation for detailed scope requirements.

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