City of Mansfield - After Hours Answering Service for Utilities Department - 2027
City of Mansfield city, City of Mansfield city, TX·City
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- Reported Agency
- City of Mansfield
- Primary Contact
- Jason Fowler
- Scope Location
- Mansfield, TX
- Submission Address
- [email protected]
SUMMARY
The City of Mansfield Utilities Department is seeking an after hours answering service for the 2027 fiscal year to handle incoming calls and dispatch requests to on-call crews. Services will cover Monday through Friday from 5:00 pm to 8:00 am, all day Saturday and Sunday, and government holidays. The provider must determine whether to dispatch immediately or forward to the Utility Billing Department on the next business day, and provide a daily call log and disposition by 8:00 am each morning. The submission deadline is September 28, 2027.
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this Bid from City of Mansfield city?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 28, 2027. Submissions should be delivered to: [email protected]. For questions, contact Jason Fowler.
Where can I find more RFPs from City of Mansfield city?
All active and historical solicitations from City of Mansfield city are tracked and searchable. As a city agency, City of Mansfield city regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of September 28, 2027, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Mansfield city for the complete list.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including City of Mansfield city in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jason Fowler. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Mansfield, TX. Review the full solicitation for detailed scope requirements.
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