City of Mansfield After Hours Answering Service Bid 2025
City of Mansfield cityCity · Mansfield, TX- Due
- Nov 13, 2025
- Deadline passed
- Posted
- Oct 30, 2025
- Primary contact
- Jason Fowler
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Summary
The City of Mansfield Utilities Department requires an after-hours answering service for the 2026 fiscal year.
The service will handle calls and dispatch requests to on-call crews from 5:00 PM to 8:00 AM on weekdays, all day on weekends, and all government holidays. The service must be able to differentiate between immediate dispatch needs and issues to be forwarded to the Utility Billing Department the next business day. A daily call log with disposition must be provided by 8:00 AM each morning for the previous day's calls.
- Reported agency
- City of Mansfield
Questions about this BID
How do I respond to this Bid from City of Mansfield city?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 13, 2025. For questions, contact Jason Fowler.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including City of Mansfield city in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jason Fowler. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from City of Mansfield city?
All active and historical solicitations from City of Mansfield city are tracked and searchable. As a city agency, City of Mansfield city regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Mansfield city for the complete list.