City of Madison Heights VOIP Phone Service and Equipment RFP 2026 - MH 26-04
City of Madison HeightsCity · Madison Heights, MI- Due
- Mar 16, 2026
- Deadline passed
- Posted
- Jan 27, 2026
- Primary contact
- Cheryl Rottmann
- (248) 583-0826
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Summary
The City of Madison Heights (CoMH) is issuing RFP MH 26-04 to replace its existing Cisco Unified Communications Manager (CUCM) telephone system with a modern cloud-based VOIP (Voice Over Internet Protocol) system.
The procurement includes both VOIP phone service and necessary equipment to replace a system that has exceeded its lifespan and capacity. A mandatory walk-through is scheduled for February 18, 2026, at 11:00 a.m. at 300 West Thirteen Mile Road. The City intends to enter competitive negotiations to select the most advantageous proposal. Proposals are due by March 16, 2026, at 4:00 p.m. Administrative inquiries should be directed to Cheryl Rottmann at 248-583-0826, and technical questions to Chris Morrison.
- Scope location
- Madison Heights, MI
Questions about this RFP
How do I respond to this RFP from City of Madison Heights?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 16, 2026. For questions, contact Cheryl Rottmann.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Madison Heights in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Cheryl Rottmann at (248) 583-0826. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from City of Madison Heights?
All active and historical solicitations from City of Madison Heights are tracked and searchable. As a city agency, City of Madison Heights regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Madison Heights for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Madison Heights, MI. Review the full solicitation for detailed scope requirements.