City of Lauderhill Utility Billing Processing Services RFP 2026-025 - 2026
City of LauderhillCity · Lauderhill, FL- Due
- Mar 24, 2026
- Deadline passed
- Posted
- Feb 6, 2026
- Contract term
- 3 years
- Primary contact
- Purchasing Division
- (954) 777-2051
The 30-second brief
The City of Lauderhill is seeking formal proposals for utility billing processing services, including complete production, mailing, and online presentment of approximately 12,000 utility bills per month, alongside approximately 9,000 certificate of use invoices. The scope encompasses initial bill design and programming, daily bill file processing via online upload or FTP, folding, inserting preprinted return envelopes, presorting for USPS First Class automation rates, automated messaging, online job tracking, customer support, and disaster recovery. The contract has an initial three-year term with two additional one-year renewal options. The submission deadline is March 24, 2026, at 2:45 P.M. EST, with questions due by March 14, 2026. Required submissions include proposer's qualification statements, cost schedules, non-collusive affidavits, drug-free workplace certifications, signature pages, references, and proof of insurance and licensing.
Production, Mailing, And online presentment of approximately 12, 000 utility bills per month; approximately 9, 000 certificate of use invoices annually; online bill presentment portal interface; daily bill file processing via online upload or FTP; printing, Folding, And inserting services including #9 preprinted return envelopes and #10 window envelopes; USPS presort and postal reporting; daily reporting on mailed envelopes and postage.
Quality of Proposal and Service to be provided (15), Capability and Capacity (15), Experience (15), Other Financial Services (10), Cost/Price (35), Local Lauderhill Business Preference (10)
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Summary
The City of Lauderhill is seeking formal proposals for utility billing processing services, including complete production, mailing, and online presentment of approximately 12,000 utility bills per month, alongside approximately 9,000 certificate of use invoices.
The scope encompasses initial bill design and programming, daily bill file processing via online upload or FTP, folding, inserting preprinted return envelopes, presorting for USPS First Class automation rates, automated messaging, online job tracking, customer support, and disaster recovery. The contract has an initial three-year term with two additional one-year renewal options. The submission deadline is March 24, 2026, at 2:45 P.M. EST, with questions due by March 14, 2026. Required submissions include proposer's qualification statements, cost schedules, non-collusive affidavits, drug-free workplace certifications, signature pages, references, and proof of insurance and licensing.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
7- Production, Mailing, And online presentment of approximately 12, 000 utility bills per month
- Approximately 9, 000 certificate of use invoices annually
- Online bill presentment portal interface
- Daily bill file processing via online upload or FTP
- Printing, Folding, And inserting services including #9 preprinted return envelopes and #10 window envelopes
- USPS presort and postal reporting
- Daily reporting on mailed envelopes and postage
REQUIRED ATTACHMENTS
11- Proposer’s Qualification Statement
- Non-Collusive Affidavit
- Cost Schedule
- Confirmation of Drug Free Work Place
- Signature Page/Certification
- List of Subcontractors
- References
- Acknowledgement of Addendum
- Affidavit of Compliance with Anti-Human Trafficking Laws
- Certificate of Insurance
- Applicable Licenses
- Submit to
- https://lauderhill.ionwave.net/
- Duration
- 60 months
- Scope location
- Lauderhill, FL
Questions about this RFP
How do I respond to this RFP from City of Lauderhill?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 24, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://lauderhill.ionwave.net/. For questions, contact Purchasing Division.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Lauderhill in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Purchasing Division at (954) 777-2051. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Production, Mailing, And online presentment of approximately 12, 000 utility bills per month; approximately 9, 000 certificate of use invoices annually; online bill presentment portal interface; daily bill file processing via online upload or FTP; printing, Folding, And inserting services including. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Quality of Proposal and Service to be provided (15), Capability and Capacity (15), Experience (15), Other Financial Services (10), Cost/Price (35), Local Lauderhill Business Preference (10)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Lauderhill?
All active and historical solicitations from City of Lauderhill are tracked and searchable. As a city agency, City of Lauderhill regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposer’s Qualification Statement, Non-Collusive Affidavit, Cost Schedule, Confirmation of Drug Free Work Place, Signature Page/Certification, List of Subcontractors, References, Acknowledgement of A. Review the full document from City of Lauderhill for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Lauderhill, FL. Review the full solicitation for detailed scope requirements.