City of Johnson Utility Billing Upgrade Project Management & Implementation Support Services RFP 6888 2026
City of JohnsonCity · Johnson City, TN- Due
- Apr 15, 2026
- Deadline passed
- Posted
- Mar 27, 2026
- Duration
- 12 months
- Primary contact
- Jon Lane
- (423) 975-2711
The 30-second brief
The City of Johnson City is seeking a partner for project management and implementation support to upgrade its legacy Zortec utility billing system to the NextGen platform. Proposals are due by April 15, 2026.
Project plan, Schedule, Risk identification, Training planning, Go-live support
Relevant Experience (25%), Project Management Approach and Methodology (25%), Project Team (10%), Change Management & Training (10%), Schedule (10%), Cost (20%)
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Summary
The City of Johnson City is seeking a partner for project management and implementation support to upgrade its legacy Zortec utility billing system to the NextGen platform. Proposals are due by April 15, 2026.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
5- Project plan
- Schedule
- Risk identification
- Training planning
- Go-live support
REQUIRED ATTACHMENTS
6- Proposal Agreement Form
- Insurance Checklist
- General Insurance Appendix Form
- Resumes
- References
- Cost Proposal
- Submit to
- Purchasing Department, 209 Water Street, Johnson City, TN 37601
- Scope location
- Johnson City, TN
- Reported agency
- City of Johnson City
Questions about this RFP
How do I respond to this RFP from City of Johnson?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 15, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Purchasing Department, 209 Water Street, Johnson City, TN 37601. For questions, contact Jon Lane.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Johnson in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jon Lane at (423) 975-2711. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Project plan, Schedule, Risk identification, Training planning, Go-live support. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Relevant Experience (25%), Project Management Approach and Methodology (25%), Project Team (10%), Change Management & Training (10%), Schedule (10%), Cost (20%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Johnson?
All active and historical solicitations from City of Johnson are tracked and searchable. As a city agency, City of Johnson regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 12 months. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposal Agreement Form, Insurance Checklist, General Insurance Appendix Form, Resumes, References, Cost Proposal. Review the full document from City of Johnson for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Johnson City, TN. Review the full solicitation for detailed scope requirements.