City of Jackson Enterprise Resource Planning (ERP) System RFP No. 20477-092226 - 2026
City of JacksonCity · Jackson, MS- Due
- Sep 22, 2026
- Deadline passed
- Posted
- Aug 27, 2026
- Contract term
- 5 years
- Primary contact
- Monica Oliver
The 30-second brief
The City of Jackson, Mississippi is soliciting proposals for a modern, cloud-based Enterprise Resource Planning (ERP) system to replace legacy permitting and land management software. The scope includes modules for Planning & Zoning, Permitting & Licensing, Building Inspections, Code Enforcement, Project Tracking, Grant Monitoring, 311 Resident Services, and Public Works Asset/Stormwater Management. The project requires software licensing, data migration from legacy systems, integration with Tyler Technologies Munis and Esri ArcGIS Online, training, and 10 years of ongoing support. A virtual pre-proposal conference is scheduled for September 10, 2026, and written questions are due by September 11, 2026. Proposals must be submitted by September 22, 2026, at 3:30 PM CST. The City encourages participation from MBE/WBE certified vendors.
Technical Proposal, Cost Proposal, Signed Proposal Certification, Functional Requirements Matrix, Signed Addenda Acknowledgments
Functional Capabilities (25%), User Experience (20%), Implementation Approach (15%), Vendor Experience (10%), Technical Architecture (10%), Workflow Automation (10%), Reporting (5%), Cost (5%)
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Summary
The City of Jackson, Mississippi is soliciting proposals for a modern, cloud-based Enterprise Resource Planning (ERP) system to replace legacy permitting and land management software.
The scope includes modules for Planning & Zoning, Permitting & Licensing, Building Inspections, Code Enforcement, Project Tracking, Grant Monitoring, 311 Resident Services, and Public Works Asset/Stormwater Management. The project requires software licensing, data migration from legacy systems, integration with Tyler Technologies Munis and Esri ArcGIS Online, training, and 10 years of ongoing support. A virtual pre-proposal conference is scheduled for September 10, 2026, and written questions are due by September 11, 2026. Proposals must be submitted by September 22, 2026, at 3:30 PM CST. The City encourages participation from MBE/WBE certified vendors.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
5- Technical Proposal
- Cost Proposal
- Signed Proposal Certification
- Functional Requirements Matrix
- Signed Addenda Acknowledgments
REQUIRED ATTACHMENTS
4- Appendix A Pricing and Cost Form
- Appendix B Functional Requirements Matrix
- Appendix C Vendor References Form
- Proposal Certification and Signature Form
REQUIRED STAFFING
10- Submit to
- City Clerk’s Office, 219 South President Street, Jackson, MS 39201 or www.jacksonmsbids.com
- Duration
- 132 months
- Scope location
- Jackson, MS
Questions about this RFP
How do I respond to this RFP from City of Jackson?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 22, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City Clerk’s Office, 219 South President Street, Jackson, MS 39201 or www.jacksonmsbids.com. For questions, contact Monica Oliver.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Jackson in MS, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Monica Oliver. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Project Manager, Implementation Lead, Technical Architect, administrator, permit technician, plan reviewer, inspector, code enforcement officer, planner, manager. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Technical Proposal, Cost Proposal, Signed Proposal Certification, Functional Requirements Matrix, Signed Addenda Acknowledgments. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Functional Capabilities (25%), User Experience (20%), Implementation Approach (15%), Vendor Experience (10%), Technical Architecture (10%), Workflow Automation (10%), Reporting (5%), Cost (5%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Jackson?
All active and historical solicitations from City of Jackson are tracked and searchable. As a city agency, City of Jackson regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Appendix A Pricing and Cost Form, Appendix B Functional Requirements Matrix, Appendix C Vendor References Form, Proposal Certification and Signature Form. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Jackson for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Jackson, MS. Review the full solicitation for detailed scope requirements.