City of Isle of Palms Managed IT Services RFP 2026.09 - Isle of Palms
City of Isle of PalmsCity · Isle of Palms, SC- Due
- Aug 28, 2026
- Deadline passed
- Posted
- Aug 21, 2026
- Contract term
- 3 years
- Primary contact
- Sean H. Kuester
- (843) 886-6428
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Summary
The City of Isle of Palms, South Carolina is seeking proposals for comprehensive Managed IT Services under RFP 2026.09.
The scope covers base monthly support for approximately 90 workstations, 9 servers, network infrastructure, firewalls, backup environment, and Microsoft 365 administration, supporting an initial baseline of 50 managed users and 82 email-only users. Required services include 24x7x365 availability for critical incidents, help desk support, endpoint detection and response (EDR), security monitoring, vulnerability detection and remediation, MFA administration, email protection, and phishing response. The initial contract term is three years with up to two additional one-year renewal periods, targeting operational commencement on January 1, 2027.
- Submit to
- [email protected]
- Duration
- 60 months
- Scope location
- Isle of Palms, SC
Questions about this RFP
How do I respond to this RFP from City of Isle of Palms?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 28, 2026. Submissions should be delivered to: [email protected]. For questions, contact Sean H. Kuester.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Isle of Palms in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sean H. Kuester at (843) 886-6428. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from City of Isle of Palms?
All active and historical solicitations from City of Isle of Palms are tracked and searchable. As a city agency, City of Isle of Palms regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Isle of Palms for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Isle of Palms, SC. Review the full solicitation for detailed scope requirements.