City of Isle of Palms Managed Technology Services RFP 2026-09
City of Isle of PalmsCity · Isle of Palms, SC- Due
- Aug 28, 2026
- Deadline passed
- Posted
- Jul 1, 2026
- Primary contact
- Sean Kuester
- (843) 886-6428
The 30-second brief
The City of Isle of Palms requests proposals for comprehensive managed technology services, including help desk support, cybersecurity operations, network administration, server administration, Microsoft 365 administration, disaster recovery, and strategic advisory services. The City serves approximately 4,500 residents with 103 full-time employees, 90 workstations, 9 servers, and various municipal software systems like BS&A Software. The submission deadline is August 28, 2026, at 10:00 AM, with questions due by August 14, 2026. Vendors must have or be able to procure an Isle of Palms Business License.
Understanding of the City's Needs, Qualifications and Experience, Technical Approach, Strategic Advisory Services, Operational Support, Pricing, References
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Summary
The City of Isle of Palms requests proposals for comprehensive managed technology services, including help desk support, cybersecurity operations, network administration, server administration, Microsoft 365 administration, disaster recovery, and strategic advisory services.
The City serves approximately 4,500 residents with 103 full-time employees, 90 workstations, 9 servers, and various municipal software systems like BS&A Software. The submission deadline is August 28, 2026, at 10:00 AM, with questions due by August 14, 2026. Vendors must have or be able to procure an Isle of Palms Business License.
EVALUATION CRITERIA
7- Understanding of the City's Needs
- Qualifications and Experience
- Technical Approach
- Strategic Advisory Services
- Operational Support
- Pricing
- References
- Submit to
- C/o Douglas Kerr, City Administrator, City of Isle of Palms, 1207 Palm Boulevard, Isle of Palms, South Carolina 29451 / Post Office Box 508, Isle of Palms, South Carolina 29451
- Scope location
- Isle of Palms, South Carolina
Questions about this RFP
How do I respond to this RFP from City of Isle of Palms?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 28, 2026. Submissions should be delivered to: C/o Douglas Kerr, City Administrator, City of Isle of Palms, 1207 Palm Boulevard, Isle of Palms, South Carolina 29451 / Post Office Box 508, Isle of Palms, South Carolina 29451. For questions, contact Sean Kuester.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Isle of Palms in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sean Kuester at (843) 886-6428. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Understanding of the City's Needs, Qualifications and Experience, Technical Approach, Strategic Advisory Services, Operational Support, Pricing, References" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Isle of Palms?
All active and historical solicitations from City of Isle of Palms are tracked and searchable. As a city agency, City of Isle of Palms regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Isle of Palms for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Isle of Palms, South Carolina. Review the full solicitation for detailed scope requirements.