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City of Fayetteville Personnel File Digitization Services RFP COF1517003 2026

City of Fayetteville logoCity of Fayetteville
Due
Jul 23, 2026
Deadline passed
Posted
Jun 9, 2026
Contract term
1 year
Primary contact
Kimberly Toon
(910) 433-1942

The 30-second brief

What they're buying

The City of Fayetteville is soliciting proposals for the offsite digitization of approximately 300 bankers' boxes of personnel and medical records. Services include scanning, indexing, quality control, and secure destruction, with final delivery into the City's Laserfiche system.

What you must deliver

Digitized records in searchable PDF format, Indexed files with metadata, Weekly status reports, Final project report, Preservation-quality copies, Certificate of destruction

How it's scored

Technical Approach & Understanding of Scope (30%), Qualifications Experience & References (25%), Project Team & Key Personnel (20%), Cost / Price Proposal (15%), SDBE / HUB Small Business Participation (10%)

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Summary

The City of Fayetteville is soliciting proposals for the offsite digitization of approximately 300 bankers' boxes of personnel and medical records. Services include scanning, indexing, quality control, and secure destruction, with final delivery into the City's Laserfiche system.

EVALUATION CRITERIA

Technical Approach & Understanding of Scope30%
Qualifications Experience & References25%
Project Team & Key Personnel20%
Cost / Price Proposal15%
SDBE / HUB Small Business Participation10%

REQUIRED DELIVERABLES

6
  • Digitized records in searchable PDF format
  • Indexed files with metadata
  • Weekly status reports
  • Final project report
  • Preservation-quality copies
  • Certificate of destruction

REQUIRED ATTACHMENTS

8
  • Attachment A - Financial / Pricing Proposal
  • Attachment B - References Form
  • Attachment C - Small Business Participation
  • Attachment D - Certification of Financial Condition
  • Attachment E - Location of Workers Utilized by Vendor
  • Attachment F - Non-Collusion Certification
  • Attachment G - Debarment Suspension & Responsibility Certification
  • Attachment H - Pending Litigation & Legal Proceedings Disclosure
Submit to
City Purchasing Office, Attn: Kim Toon, 433 Hay Street, Fayetteville, NC 28301
Scope location
Fayetteville, NC

Questions about this RFP

How do I respond to this RFP from City of Fayetteville?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 23, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City Purchasing Office, Attn: Kim Toon, 433 Hay Street, Fayetteville, NC 28301. For questions, contact Kimberly Toon.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Fayetteville in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kimberly Toon at (910) 433-1942. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Digitized records in searchable PDF format, Indexed files with metadata, Weekly status reports, Final project report, Preservation-quality copies, Certificate of destruction. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Approach & Understanding of Scope (30%), Qualifications Experience & References (25%), Project Team & Key Personnel (20%), Cost / Price Proposal (15%), SDBE / HUB Small Business Participatio..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Fayetteville?

All active and historical solicitations from City of Fayetteville are tracked and searchable. As a city agency, City of Fayetteville regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A - Financial / Pricing Proposal, Attachment B - References Form, Attachment C - Small Business Participation, Attachment D - Certification of Financial Condition, Attachment E - Location o. Review the full document from City of Fayetteville for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Fayetteville, NC. Review the full solicitation for detailed scope requirements.

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