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City of Columbia - Captioning Services - RFP 76/2026 (2026)

City of Columbia logoCity of Columbia
Due
Sep 23, 2026
Deadline passed
Posted
Aug 24, 2026
Contract term
1 year
Primary contact
Patrick Doll
(573) 817-5005

The 30-second brief

What they're buying

The City of Columbia is seeking a qualified firm to provide real-time closed captioning and transcription services for live broadcast coverage of regularly scheduled public meetings, occasional press conferences, and similar events. The work entails approximately 200 hours annually of live meeting broadcast duration across venues including City Council chambers, Planning and Zoning Commission, Board of Adjustment, and Citizens Police Review Board. Services must achieve a minimum 98% caption accuracy rate, utilize NCRA-certified real-time captioners (CRC), and deliver transcripts electronically within one business day. The contract term is for one year with four optional one-year renewal periods.

How it's scored

Cost (70 points), Offeror's Experience, Reliability, Expertise of Personnel, and Method of Performance (30 points)

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Summary

The City of Columbia is seeking a qualified firm to provide real-time closed captioning and transcription services for live broadcast coverage of regularly scheduled public meetings, occasional press conferences, and similar events.

The work entails approximately 200 hours annually of live meeting broadcast duration across venues including City Council chambers, Planning and Zoning Commission, Board of Adjustment, and Citizens Police Review Board. Services must achieve a minimum 98% caption accuracy rate, utilize NCRA-certified real-time captioners (CRC), and deliver transcripts electronically within one business day. The contract term is for one year with four optional one-year renewal periods.

EVALUATION CRITERIA

Cost70 pts
Offeror's Experience
Reliability
Expertise of Personnel
Method of Performance30 pts
Submit to
701 E Broadway, Columbia, MO 65201 USA | [email protected]
Duration
60 months
Scope location
Columbia, MO

Questions about this RFP

How do I respond to this RFP from City of Columbia?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 23, 2026. Submissions should be delivered to: 701 E Broadway, Columbia, MO 65201 USA | [email protected]. For questions, contact Patrick Doll.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Columbia in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Patrick Doll at (573) 817-5005. Questions and answers are typically shared with all prospective bidders.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Cost (70 points), Offeror's Experience, Reliability, Expertise of Personnel, and Method of Performance (30 points)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Columbia?

All active and historical solicitations from City of Columbia are tracked and searchable. As a city agency, City of Columbia regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Columbia for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Columbia, MO. Review the full solicitation for detailed scope requirements.

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