City of Charlotte Fare Inspector Ambassador Program RFP - 269-2026-2068
City of CharlotteCity · Charlotte, NC- Due
- May 19, 2026
- Deadline passed
- Posted
- Apr 30, 2026
- Primary contact
- David Tate
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Summary
The City of Charlotte is seeking a qualified contractor to design and operate a Fare Inspector Ambassador Program for CATS transit services under RFP 269-2026-2068.
The selected contractor will deploy trained, customer service-centric personnel to conduct fare inspections, ensure system-wide fare compliance, and support a safe and professional rider experience. Proposals must be submitted electronically through the City of Charlotte Bonfire Procurement Portal by May 19, 2026. A mandatory conference or site visit is scheduled for May 7, 2026.
- Submit to
- https://charlottenc.bonfirehub.com/opportunities/231411
- Scope location
- Charlotte, NC
Questions about this RFP
How do I respond to this RFP from City of Charlotte?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 19, 2026. Submissions should be delivered to: https://charlottenc.bonfirehub.com/opportunities/231411. For questions, contact David Tate.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Charlotte in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is David Tate. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from City of Charlotte?
All active and historical solicitations from City of Charlotte are tracked and searchable. As a city agency, City of Charlotte regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Charlotte for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Charlotte, NC. Review the full solicitation for detailed scope requirements.