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City of Charlotte - Community Services Request for Proposals 2026

City of Charlotte logoCity of Charlotte
Due
Nov 4, 2026
1 day left
Posted
Oct 5, 2026
Primary contact
Jessica McNeill
311

The 30-second brief

What they're buying

The City of Charlotte, Housing & Neighborhood Services Department, seeks qualified nonprofit agencies to provide community services supporting housing stability, community development, and emerging needs of low- and moderate-income households using local and CDBG funds. Services include housing navigation, housing counseling, resident financial counseling, emerging developer training, eviction debt underwriting, loan closing support, intake and eligibility screening, and resource coordination. The submission deadline is November 4, 2026, at 5:00 p.m., with questions due by October 20, 2026. Proposals are evaluated based on agency experience, service delivery capacity, program design, staffing, budget effectiveness, and compliance. Applications must be submitted via the online proposal portal.

How it's scored

Agency Experience (30 points), Service Delivery Capacity (20 points), Program Design and Service Approach (15 points), Staffing and Partnerships (15 points), Budget and Cost Effectiveness (10 points), Reporting, Compliance, and Internal Controls (10 points)

1 day left to submitDue Nov 4

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Summary

The City of Charlotte, Housing & Neighborhood Services Department, seeks qualified nonprofit agencies to provide community services supporting housing stability, community development, and emerging needs of low- and moderate-income households using local and CDBG funds.

Services include housing navigation, housing counseling, resident financial counseling, emerging developer training, eviction debt underwriting, loan closing support, intake and eligibility screening, and resource coordination. The submission deadline is November 4, 2026, at 5:00 p.m., with questions due by October 20, 2026. Proposals are evaluated based on agency experience, service delivery capacity, program design, staffing, budget effectiveness, and compliance. Applications must be submitted via the online proposal portal.

EVALUATION CRITERIA

Agency Experience30 pts
Service Delivery Capacity20 pts
Program Design and Service Approach15 pts
Staffing and Partnerships15 pts
Budget and Cost Effectiveness10 pts
Reporting
Compliance
Internal Controls10 pts

REQUIRED ATTACHMENTS

7
  • Form 1 – Execution of Proposal
  • Form 3 – Commercial Non-Discrimination Certification
  • Form 4 – E-Verify Certification
  • Form 5 – Staffing
  • Form 7 – Budget Worksheet
  • Current and prior-year agency audit or financial statements
  • Form 990
Submit to
https://charlottenc.seamlessdocs.com/f/housingsubmission
Scope location
Charlotte, NC

Questions about this RFP

How do I respond to this RFP from City of Charlotte?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 4, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://charlottenc.seamlessdocs.com/f/housingsubmission. For questions, contact Jessica McNeill.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Charlotte in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jessica McNeill at 311. Questions and answers are typically shared with all prospective bidders.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Agency Experience (30 points), Service Delivery Capacity (20 points), Program Design and Service Approach (15 points), Staffing and Partnerships (15 points), Budget and Cost Effectiveness (10 points),..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Charlotte?

All active and historical solicitations from City of Charlotte are tracked and searchable. As a city agency, City of Charlotte regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

Is this solicitation still open for submissions?

Based on the posted deadline of November 4, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Form 1 – Execution of Proposal, Form 3 – Commercial Non-Discrimination Certification, Form 4 – E-Verify Certification, Form 5 – Staffing, Form 7 – Budget Worksheet, Current and prior-year agency audit. Review the full document from City of Charlotte for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Charlotte, NC. Review the full solicitation for detailed scope requirements.

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