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City of Austin Temporary Staffing Services for Austin 311 and AE Utility RFP 1100 MTL3006

Austin Fire Depaartment logoAustin Fire Depaartment
Due
Sep 1, 2026
Deadline passed
Posted
Aug 3, 2026
Primary contact
Melissa Le
(512) 974-1768

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Summary

The City of Austin is seeking proposals for temporary staffing services to support the Austin 311 and AE Utility contact centers. Submissions are due via the eResponse portal by September 1, 2026.

Submit to
City of Austin eResponse
Scope location
Austin, TX
Reported agency
City of Austin

Questions about this RFP

How do I respond to this RFP from Austin Fire Depaartment?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 1, 2026. Submissions should be delivered to: City of Austin eResponse. For questions, contact Melissa Le.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Austin Fire Depaartment in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Melissa Le at (512) 974-1768. Questions and answers are typically shared with all prospective bidders.

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Where can I find more RFPs from Austin Fire Depaartment?

All active and historical solicitations from Austin Fire Depaartment are tracked and searchable. As a fire district agency, Austin Fire Depaartment regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Austin Fire Depaartment for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Austin, TX. Review the full solicitation for detailed scope requirements.

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